How does Lenovo Yangtian Online Consultant use it?

I believe that everyone's computer has a problem, whether it is a blue screen when the game is suddenly, or when the work is in progress, it should be quite troublesome. And if users are not very computer savvy, it is not so easy to solve these problems fundamentally. In addition to these more serious problems, such as setting up IE homepage, security plug-ins and installing drivers, many people use computers. obstacle.

Young-day launch of the online consultancy service, users will solve the problems encountered in the use of computers in a few hand column of this period of study, we will show you how to use the Young-day online Consultant, the author will simulate several problems in the daily use process, let us take a look at how the performance of Yangtian online consultants.

Young-day cloud services

Young-day open-line method has a number of consultants, where the author focuses on the interface to use the online consultant through the browser, users first need to log Lenovo Yang-day cloud services in , choose to use the online consultant immediately, then you will be prompted to install the plugin, you can use this service after installing the plugin.

download and install the plug-in interface design is simple

In addition to installing the plug, making online consultancy service engineers will verify the user and bind the product, after verification, it I can start communicating with the engineers. Yangtian Online's service interface is very simple, in addition to ordinary text communication can also support voice, remote assistant and message operation. Under

telephone communication responsive

Through communication can understand, Yang-day online consultant primarily for users to solve software problems, even when the user's computer can not open a case online consultant, online The consultant will also communicate in a timely manner by verifying the phone number entered by the user. After testing, when the phone communication is required, the response speed is quite rapid.

set the home page for the hao123

Here we developed a user's problem, how to set the home page hao123, I also specifically removed the IE icon desktop and taskbar, online consultant services Increased the difficulty. The online consultant first applies for remote control. After the secure remote control, the online consultant can synchronize the user's computer in real time. Before opening, the user will be prompted to save important documents and programs, and guide the user to read the Remote Terms of Service.

ongoing remote control

Online consultant to find a more efficient solution of the IE shortcut to the home page and set the task of hao123, after the task is completed in time to give a reply and confirmation. After the online service is finished, it can be evaluated according to the performance of the engineer. The author knows that all communication records will be saved and the data is saved in one direction to protect the user's safety.

service to evaluate

In addition to this kind of problem set the home base, I also tried to ask questions about the drive, Yang-day online consultant also gives a good answer. Lenovo Yangtian Online Consultant provided a 24-hour full-time service. The author also tested during abnormal working hours, and the response speed was still very fast.

evening to communicate

Summary: Young-day launch of the online consultancy services, the ultimate pursuit of simplicity in design and reduce the cost of users learning to use this service, allowing users to be more willing to use this Service, and the addition of remote control, similar to the QQ remote used by users, is more direct than the text and language guidance for users, can quickly diagnose problems and propose reasonable solutions, through comprehensive and professional services, let Users calmly face various software problems.