What is the significance of booking a free upgrade to Win10?
We will provide a free upgrade to Win10 for eligible Windows 7 SP1, Windows 8.1 updates and Windows Phone 8.1 devices for a limited time. This allows you to take advantage of this free offer and experience the system first after Win10 is released.
Can you really upgrade for free?
Yes. Win10 is a free upgrade to the qualifying Win7 SP1, Win8.1 update and Windows Phone 8.1 devices. This free upgrade is available for one year after the release of Win10. After the upgrade, you can enjoy Win10.
Which devices meet the free upgrade conditions?
Although our goal is to make most devices running Win7 SP1, Win8.1 updates and Windows Phone 8.1 meet the upgrade requirements, some hardware/software requirements will be set. And the availability of features may vary from device to device. The device must be connected to the internet and enable Windows updates.
Note: You may be required to pay for your ISP. Some versions are not included in the upgrade, including Win7 Enterprise, Win8/8.1 Enterprise, and Windows RT/RT 8.1. In addition to this offer, valid software subscriptions for Volume Licensing also guarantee customers the benefits of upgrading to Win10 Enterprise Products/Services. The ability to upgrade Windows Phone 8.1 devices to Win10 may vary by OEM, mobile carrier or host.
How to book a free upgrade?
You can get a free upgrade by purchasing the Win10 app" To find the app:
• Click the small Windows icon at the far right of the taskbar.
• Click on “Book a free upgrade" in the app window.
• Enter your email address to confirm this reservation.
• Everything is set. You are not responsible for any obligation and can cancel your reservation at any time. Win10 will be released later this year and you will be automatically notified when the system is available for installation.
Do you need to book separately for each of my eligible devices?
Yes, bookings are associated with devices, not users, so if you want to book a free upgrade for each device, you need to target Each device completes this process separately.
“Get Win10 Application" What?
&###################################################################################################### tablet. The app manages subscriptions, provides information about Win10, and an upgrade advisor who can check if your device is compatible with Win10.
Why don't you see "Get Win10 apps"?
Most PCs running Win7 Service Pack 1 (SP1) and Win8.1 updates provide "Get Win10 Apps".
You will not see the app in the following cases:
• Your device is not running Win7 SP1 or Win8.1 updates.
• Need to check the version of Windows you are running? View the instructions here
• You are running the Enterprise version of Windows, which does not meet the conditions of this offer.
• Windows AutoUpdate is not enabled on your device.
• Your device does not meet the minimum system requirements.
• Your device is not connected to the internet.
• However, if your device is eligible, we will continue to research updates that improve the device experience (such as releasing new drivers).
Why can I always see notifications about Win10?
If you are running Win7 Service Pack 1 (SP1) or Win8.1 updates, you may receive notifications similar to what is shown here. These notifications are meant to remind you that Win10 is coming soon, and you will be able to install a free upgrade within the specified time period after the system is launched.
If you don't receive a notification, can you continue to book?
Not all devices will display notifications at the same time, so there may be some delay when we roll out Win10 to all supported devices. Here are a few other possible reasons why you won't see the upgrade notification:
• Your device is not running Win7 SP1 or Win8.1 updates.
• Need to check the version of Windows you are running? See here for instructions.
• You are running Windows Enterprise Edition.
• Windows AutoUpdate is not enabled on your device.
• Your device may not meet the minimum system requirements.
• Your device is not connected to the internet.
However, if your device is eligible, we'll keep researching updates that improve the device experience (such as releasing new drivers).
If your device is eligible, you can still subscribe to the Win10 upgrade even if you don't receive the notification. Just open the Get Win10 app to start booking.
How do I confirm that I have completed my booking?
If you enter an email address, you will receive a confirmation email. You can also view your booking status by:
• Right-click on the "Get Win10 App" or Windows icon at the far right of the taskbar.
• Select “Check for upgrade status&
What happens after booking?
After completing the reservation, you don't need to check back. When Win10 is available for installation (expected to be released on July 29, 2015), a notification similar to what is shown here will be displayed on the desktop. Click or click on the displayed notification, follow the instructions, or schedule an upgrade to be installed at the appropriate time.
Can my PC or tablet run Win10?
If you are running Win7 Service Pack 1 (SP1) or Win8.1 update, you can use the Upgrade Advisor in the Win10 application. Check your computer & rdquo;. The tool scans your device and tells you if it is compatible with Win10. It also checks for any known compatibility issues with desktop applications, interconnect devices, or PC components.
Viewing Win10 system requirements is also a good way. The availability of features may vary from device to device.
Can I use all the features of Win10 on my current device?
Some Win10 features will require advanced hardware and the availability of features may vary.
Is my device and application compatible with Win10?
We hope that most users will be able to upgrade smoothly. You can use the “Upgrade Consultant in the Win10 App” to check your computer”. The tool discovers known issues with desktop applications, interconnected devices, or PC components and displays issues that may affect your upgrade. If there are any initiatives that can be used to resolve these issues, we will list them. Keep in mind that we are unable to collect information about all available apps or devices, so there is no guarantee that this is a complete list of all possible compatibility issues.
What is Win10 Upgrade Advisor?
Win10 Upgrade Advisor can personalize your PC or tablet to let you know if Win10 is compatible with your device. Also, if it detects any known compatibility issues with your desktop application, interconnect device, or PC component, these issues are listed in the report. If there are any initiatives that can be used to resolve these issues, we will list them. Keep in mind that we are unable to collect information about all available apps or devices, so there is no guarantee that this is a complete list of all possible compatibility issues. Here's how to find an upgrade consultant in the "Get Win10 Application".
• Open the "Get Win10 App" at the far right of the taskbar.
• Click the “menu” icon.
• Click “Check your computer”.
What does it mean that some content is incompatible?
Our goal is to make most devices compatible with Win10 without major incompatibilities. However, in some cases you may encounter this type of problem. In general, incompatibilities can be grouped into the following four categories:
• application incompatible — incompatible applications indicate that the application can run on your current computer, but may not work properly on Win10. Incompatible apps may only have unimportant feature issues or they may not work at all. In some cases, we may need to uninstall the app during the upgrade process as it interferes with the installation process and prevents it from completing properly. Depending on the application, you may be able to reinstall the app after upgrading to Win10.
• Device incompatible — Incompatible devices indicate that the device can run on your current computer, but due to lack of driver support, it may no longer work properly on Win10. This can cause the experience to degrade (for example, the display does not support high resolution) or the entire device cannot run. However, the manufacturer can support the device in the future. Some devices or computer components may be critical to keeping Win10 up and running. If such devices are not compatible, you will not be able to upgrade to Win10.
• Computer Settings — Your computer's specific configuration may prevent Win10 from being installed on this computer. In some cases, you can take some action during the installation process to alleviate this issue. In other cases, we may require a fresh install of Win10, which means that only your personal files will be retained after the upgrade.
• Windows Media Center— If you use Windows Media Center, we will remind you that Windows Media Center is not available on Win10.
Which version of Win10 will I get when I upgrade?
Upgrade SKU Mapping
The following chart describes the Win10 version that will be installed when upgrading from the original Win7 or Win8 version. Before upgrading, windows.com will provide a list of features for Win10 Home Edition and Win10 Professional Edition.
* You must be running the latest version of Win7 (Service Pack 1) to get a free upgrade of Win10 via Windows Update.
** You must be running the latest version of Win8 (Win8.1 update) to get a free upgrade of Win10 via Windows Update.
*** Also applies to Win8.1 specific country version, Win8.1 single language version, Win8.1 (including Bing).
**** Whether Windows Phone 8.1 devices can be upgraded to Win10 may vary depending on OEM, mobile operator or hoster
N” and "KN” versions follow the parent version of the upgrade path (eg Win7 Pro N will be upgraded to Win10 Pro).
Some versions are not included in the upgrade: Win7 Enterprise, Win8/8.1 Enterprise, and Windows RT/RT 8.1. In addition to this offer, valid software subscriptions for Volume Licensing also guarantee customers the benefits of upgrading to Win10 Enterprise Products/Services.
Can I cancel the Win10 upgrade booking?
Yes, you can cancel your reservation at any time before installing Win10. Cancel the method as follows:
• Right click on the "Get Win10 Application" or Windows icon at the far right of the taskbar.
• Select “Check upgrade status”
• Select “Cancel booking”
Can I book Win10 for Windows Phone?
This upgrade/booking process is only available for PCs and tablets computer. For most Windows Phone 8.1 devices, we will offer Win10 upgrades through OEMs, mobile carriers and hosters. Stay tuned for more information posted later this year.
In addition to Microsoft, there are ways to get a free upgrade to Win10?
Chinese users with genuine Windows devices can upgrade their official partners such as Tencent and Qihoo through Microsoft or Win10 to get a free upgrade.
What is the difference between upgrading through Tencent or Qihoo and upgrading through Microsoft?
If users upgrade through Microsoft, Win10 will retain the user's original settings. If users upgrade Win10 through Tencent or Qihoo, they will have some customization features, including anti-virus software and default browser search engine and browser home page. The user can decide whether to keep the above settings after a successful upgrade.