How to solve win7 broadband connection error 691?

Error 691 is a fault message frequently encountered by broadband adsl dial-up users. Broadband adsl dial-up connection using pppoe protocol to transmit data over the telephone line, using adsl dedicated modem to achieve data modulation and demodulation, suggesting that error 691 may be the following reason in the true sense:

1, domain name error, (The username or password is entered incorrectly).

2. The telephone or broadband due arrears.

3, the server does not reflect, (the computer room user port is wrong, or the account is not activated).

4, hardware failure.

win7 broadband connection error 691 Solution:

Step 1: User name and password are incorrectly filled.

Step 2: If the user account password is correct, proceed to the next step to continue processing; it is recommended to rebuild the dial-up software (if you do not know the dial-up software, you can refer to the account).

If the dial-up software is reinstalled normally, the reason is "Dialing software lost”.

If the fault persists after reinstalling the dial-up software, please call customer service 10000 Telecom (10060 Netcom/10050 Railcom) to report the obstacle.

Step 3: Telecommunications limits the number of accounts you use. For example, you can use 4 accounts for 4 people. Now 4 people are using them. Your dialing is error 691.

Step 4: You have not disconnected after using it, at least the server is still not disconnected, thinking that you are still using, similar to the above situation, so error 691.

Precautions

Suggestion: Right click on the broadband connection every time you turn off the power, and disconnect it.

After the error 691, don't keep stalking and dialing, wait a few minutes and try again. If this happens all the time, call customer service 10000 Telecom (10060 Netcom/10050 Railcom) and tell the staff you Computer error 691 can't go up, then she asks "How much is your broadband number?", tell her your account, then she sometimes asks who you open the account, who is answering the account, and then she will be a few minutes later. Find someone to help you get it.