A Win7 user has previously said that his computer is prone to blue screen when switching on and off. At the beginning of the computer when the machine was turned on and off, the screen prompts “runtime error”, and then the switch is prone to a blue screen. How to solve this problem?
blue screen information collected
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.2 < Br>
Locale ID: 2052
Additional information about this issue:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF96000157033
BCP3: FFFFF88004923BB0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Solution
First use the built-in "restore to the last correct configuration" & if you have problems, try to fix it in the following way.
Analysis from the blue screen log file is due to problems with the win32k and ntoskrnl components. Ntoskrnl is a component of the system startup screen. It may be that the component is damaged. We try to copy the files from other normal computers and copy the files to the windows/syetem32 folder of the local system disk. And win32k.sys is due to the driver problem, it is recommended that you update your computer's driver, download and install the latest graphics card and motherboard driver on the official website.
There are many people who encounter blue screens when switching on and off. There are also many reasons why Win7 has a blue screen. If you are experiencing such a problem, this tutorial will help you solve it.
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