1. Recording Screen Information
Using the Problem Feedback Recorder is very simple. First we type the "psr.exe" command in "Start" → "Run", click the "OK" button to open the "Problem Step Recorder" toolbar interface.
After the program starts, we can use the tool to record the screen. When the recording is clicked, click the “Start Recording” button, and the “Problem Step Recorder” will be in the recording state. Then the “Problem Step Recorder” can be used. Monitor the mouse operation on our screen at any time. When we re-operate the program in question, each time you click the mouse on the screen, the “Problem Step Recorder” will automatically take a screenshot of the current screen automatically, and each time you take a screenshot. Save it as a picture to a defined folder.
2. Add annotations to the recording screen
If we want to add a labeling description to an operation on the screen, it is convenient for later viewing. When adding a comment, click the “Add Comment” button in the “Problem Step Recorder” interface. At this point, we see that the mouse has become a “+” word. Drag to the mouse to draw a rectangle in the interface that needs the mark. At this time, a "Add Comment" dialog box pops up below the screen, and the problem description information is entered here. After the screen information is recorded, click “Stop Recording” to terminate the desktop recording.
After the recording is completed, a save dialog box will pop up, where we can save the recording file as a zip archive. After decompressing the zip file, we see that the recorded file is not a video file, but an MHtml report file.
Open the file, we see that we have taken a screenshot of each step on the screen, and highlight the mouse click area, and support to view as a slide, and finally generate a compressed MHtml report The file is sent to the helper object.
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