Using the Win7 problem step recorder

  
often encounters problems when using the computer. Using the "Problem Step Recorder" built into the Windows 7 system can record the fault phenomenon and provide a basis for analyzing the problem and troubleshooting. Today we will use a question-and-answer approach to teach you how to play the Windows 7 system "problem step recorder".

How to run the problem step recorder?

In Windows7 system, the problem step recorder is a hidden gadget, unlike other programs, you can run from the desktop shortcut or program menu. There are two ways we can run the problem step logger.

Method 1: Click “Start”, pop-up “Start” menu, enter “PSR” in the search box, click “Record step to reproduce the problem” in the search results, run the problem step recorder ( Figure 1).




Method 2: Press the "WIN+R" key combination ("WIN" is the Microsoft logo key), pop up the "Run" dialog box, enter "PSR", press Press the Enter key and run the problem step recorder (Figure 2).




How to set up the problem step recorder?

Everyone has different habits of using software, in order to make the Windows 7 system built-in problem step recorder more in line with their own The usage habits can be personalized. Click the "▼" button at the far right of the problem step recorder window, select "Settings" from the drop-down menu, and the "Problem Step Recorder Settings" window will pop up. Here you can set the file output position, whether to enable screen capture, and save the picture. Numbers, etc. (Figure 3).


How to record computer failure?

in Windows7 system, using Problem Steps Recorder records computer failure is very simple, when problems arise in the course of using the computer, run the Problem Steps Recorder Click the "Start Record" button, or press the keyboard shortcut "ALT+A", the message "Now Recording" appears in the window, indicating that the problem step recorder has started recording a computer fault, during the recording process, each order Click the left mouse button once and the system will automatically capture a screen image (Figure 4).


When you encounter important steps, you can click the "Add Comment" button, pop up the "Highlight Problems and Comments" window, enter text in the text box, add a comment (Figure 5), When the recording is finished, click “Stop Recording”, the “Save As” dialog box will pop up, set the save location and file name, and click the “Save” button to save the record. How



view computer failure record?

Windows7 system Problem Steps Recorder resulting file is a compressed ZIP file format, double-click the file mht unpacked, you can view the records open in a browser, click the "Problem Steps to check records" You can view the captured image; click “Check the recorded problem when the slide show” to view the screenshot in slide mode; click “Check other details” to view the related text description (Figure 6).



When using a computer to encounter a problem that is difficult to describe in words, the best way is to "speak with the picture". The built-in problem step recorder of Windows7 system is easy to operate and can help users to use pictures and texts. The form of recording computer faults provides a basis for troubleshooting computer problems, and solving problems becomes simple.
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