Fix problems with Windows 8 printers

        This tutorial is designed to help you identify and resolve printer problems that are common in Windows, including printing errors, print spooler errors, and other issues that may cause you to be unprintable. This tutorial does not cover printing issues related to a particular program. The printing problem may be caused by the following problems: the cable is not properly connected, the driver is corrupted, the driver is incompatible, the printer settings are incorrect, the update is missing, and the printer has a problem.

Step 1: Check Hardware

Many printing problems are caused by incorrect hardware settings. Here's how to plug the cable into the correct location and make sure the printer is plugged in.

Check that the cable is properly connected

Check to make sure the printer's power cord is plugged into the power outlet and the printer cable is properly connected to the computer from the printer.

Check to make sure the printer power switch is turned on, or if you are printing from a shared printer or a printer on the network, make sure all necessary computers, routers, and printers are turned on. Win8e.com 800 million network reminder If the printer or other device is plugged into a surge protector or backup power supply, please make sure that the hardware is also powered on and turned on.

Step 2: Using Troubleshooting

Troubleshooting is an automated tool that can be used to find and automatically fix some computer problems. Print troubleshooting can resolve errors in installing the printer, connecting to the printer, and printing spoolers (software that temporarily stores print jobs on the computer's hard drive).

Steps to Run the Print Troubleshooter

1. Click the fix it button.

2. In the File Download dialog box, click Run, then Follow the steps in the wizard.

Step 3: Update the driver

Most printers require the driver software to work properly. Expired, incompatible, or corrupted printer drivers may disrupt communication between the computer and the printer. If you recently upgraded from one version of Windows to another, the current printer driver may only work for the previous version of Windows. If you have recently experienced a power outage, virus, or other computer problem, the driver may be corrupted. You can solve this type of problem by downloading and installing the latest drivers for your printer.

Windows RT is only compatible with printers that are certified for Windows RT. These devices are labeled "CertifIEd for Windows RT" logo.

There are three ways to find and install drivers:

Use Windows Update. You may need to set up Windows Update to automatically download and install the recommended updates.

Install software from the printer manufacturer. For example, if your printer comes with a disc, it may contain software for installing the printer driver.

Manually download and install the driver. You can search for drivers on the manufacturer's website. If Windows Update does not find a driver for your printer and the printer does not come with software to install the driver, try this method. Use Windows Update to update the driver please check here.