Win8 has a "can not complete your purchase" error solution

Win8.1 app store contains our common application, users can purchase the program you need through the app store, but some users reflect that in the purchase When installing the app, the system prompts "Cannot complete your purchase, there is a problem, can't complete the purchase, error code 0x80096004". The reason for this problem is caused by software conflict, so how to troubleshoot the conflicting software? ? Let's look at the detailed tutorial Hedong software Park to provide you with!

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application store of computer anti-virus software is not installed on a lot of normal use, and recently purchased a Kaspersky antivirus software, Will it be the problem it caused? Practice has proved that the idea is correct. After closing Kabbah, the app store purchase is normal.
The above is the Win8.1 application store can not complete the purchase error 0x80096004, you may not think that Kaspersky will cause the Win8.1 app store can not buy, but the problem is really on Kaspersky.