How to deal with Win8.1 notebook directly when charging 15%?

There is a problem with the Win8.1 system laptop battery. When charging to about 15%, it will jump directly to 100%. Of course, this is not because the charging technology has become stronger, but the battery has not been charged at all. How to deal with this problem?

Solutions are as follows:

1, try to download the official online face of your brand's latest power drive.

2, it is recommended to contact the brand machine after-sales, do a hardware test, to rule out the problem.

Win8.1 notebooks jump to 100% battery when charging to 15%, usually the hardware problem and the software problem for two reasons, so you can use the above two steps to check.