The main role of the Win8.1 app store is of course to buy the app, but it's hard to find a desired app. Win8 prompts “There is a problem, the purchase cannot be completed”, and the mood is definitely very depressed. According to the error code 0x80096004 of this question, we can try to solve this problem.
First of all to analyze the reasons of this problem, what the problem is caused by it?
Later, some users found that there is no anti-virus software installed on the computer in the normal application store, and recently purchased a set of Kaspersky anti-virus software, will it be the problem? Practice has proved that the idea is correct. After closing Kabbah, the app store purchase is normal.
The above faults let us know that in the event of some inexplicable failure, it is necessary to carefully think about what software was installed before the failure. The security software is the lower-level controller of the system, and it is more likely to cause the system. Failure, and sometimes even prevents us from installing some applications.
The above is the Win8.1 application store can not buy the application error code 0x80096004 how to solve the introduction, now we know that the application purchase failed, close the anti-virus protection software.
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