Some netizens reported that under the Win8.1 Western Digital My Passport mobile hard disk is not recognized on the USB3.0 interface, also found in the system Not a drive letter, and the USB2.0 interface is no problem. How to solve this problem?
The user uses the 64-bit Win8.1 system, his My Passport mobile hard disk is connected to the motherboard native USB3.0 interface, the drive letter can not be found in the system, the taskbar tray There is also no icon for safely removing hardware. However, the hard disk can be detected in the BIOS, and the USB2.0 interface of the motherboard can also be used normally.
Solution:
1. connect the computer with USB2.0, mobile hard disk mounting which comes WD SES Driver and WD Drive Utilities both programs.
2. Restart the computer! It is very important, no restart does not work.
3. If it is still unrecognizable, you can download the driver wizard, scan it automatically, and install the latest drivers related to the hard disk and USB. Restart the computer again after installation.
The above is the solution that the My Passport mobile hard disk of Western Digital under Win8.1 system cannot be recognized on USB3.0. You can follow this method to solve this problem.
1. Press the “Windows Key” button to enter the Win8 “Start” int
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