Win8 broadband connection prompt error 691 processing flow

In Win8 system, when you have a broadband arrears or broadband account password error will prompt error code 691, how to deal with error 691? What other reasons lead to error 691? The following small series will introduce the processing flow of Win8 broadband connection error 691. Phenomenon

Error 691 as shown below:

fault tips:

Error 691: Denied remote connections, since not recognize the user name and password combination you provide Or disable the use of the selected authentication protocol on the remote access server.

Fault reason:

Broadband account expiration or arrears are disabled; user input is incorrect (including username and password); account is used outside the broadband line; account is in use; possible user The user account is not properly logged out during use; the broadband connection program or the computer system is faulty.

Solution:

1. Check if the user account fee expires or the arrears such as fixed line and mobile phone under the contract number are disabled.

2. Check if the broadband username and password are incorrect. Re-enter the correct username and password.

3. Confirm whether the account is being used by others; confirm whether the user account is not properly exited and the user account resides. If it is recommended, the user waits for a few minutes before dialing.

4, broadband connection program failure, rebuild broadband connection.

5, system program failure, reconstruction connection can not; call 9600169 broadband expert hotline, check the account status, such as the account status is completely normal, need to detect whether the computer network equipment conflicts, reinstall the driver; extremely examples Need to reload the exercise.
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