Win8 can not log in Skype prompt disk input and output error solution

A number of users said that when they tried to log in to Skype on Win8 system, they had a disk input and output error (as shown below), so they could not log in to Skype. Skype is a must-have tool for many people, and it can cause great losses if it is not available. Let's take a look at how to solve this problem.

Solution

First make sure you are using the latest version of Skype. If the problem persists, there are two ways to fix disk input and output errors.

Method 1: Delete and re-create your user folder

1. Exit Skype. If you can see the Skype icon in the taskbar (in the lower right corner of the screen), right click on it and select Exit. If you can't see the Skype icon, use Task Manager to turn off Skype. Press Ctrl + Alt + Delete and start Task Manager. On the "Applications" tab, select Skype and then click End Task.

2. At the start screen, press the Windows key on your keyboard. If you use a touch screen, tap the right side of the screen and select “Start”.

3. Open the file search option, then copy and paste the following path:

%appdata%\\Skype

4. Find the same file as your Skype username Clip and delete it. If you normally log in using Microsoft Mail, the name of the folder will start with live:.

Please note that this step will delete your chat history. If you want to save your chat history in advance, open the above folder and copy the main.db file and the chatsync folder to another location. You can then copy the chat history back. Please note that we cannot guarantee that all your chats will be restored.

5. Restart the Skype program and log in with your Skype username and password. If you have forgotten your password, you can click here to find out how to retrieve your password.

6. The folder you deleted in step 4 will be regenerated. If you saved your previous chat history (described in step 4), copy the previously transferred file back to the original path. Previous12Next page Total 2 pages