Installing IIS prompts the installer to copy the file staxmem.dll processing method
Symptoms When you try to install Microsoft Internet Information Services (IIS) on a computer that is running Microsoft Windows XP Professional Service Pack 2 (SP2), You will receive one of the following error messages:
Copy error:
Setup can not copy the file staxmem.dll Please insert the "Windows XP Professional Service Pack 2 CD"
Setup could not copy.. one or more files.The specific error code is 0x4b8
Moreover, after the Windows XP Professional SP2 CD in the CD drive, the installer can not find Staxmem.dll file.
Cause This issue may occur if any of the following conditions exist: • The Secedit.sdb database file is corrupt.
• Windows Components Wizard (Sysocmgr.exe) file must be installed in case the original Windows XP Professional CD and the Windows XP Professional SP2 CD is available at the same time.
Solution To resolve this issue, first run the Esentutl.exe tool to check the integrity of the Secedit.sdb database. To do this, follow these steps: 1. Click Start, click Run, type cmd, and then click OK.
2. At the command prompt, type the following command and press Enter:
esentutl /g Drive:\\WinDir\\security\\database\\secedit.sdb
Note: In this command, Drive is installed. The hard drive for Windows XP Professional, WinDir is the folder where Windows XP Professional is installed.
After the Esentutl.exe tool has finished checking, select one of the following methods to resolve this issue based on the different messages returned by the tool: • If the Esentutl.exe tool returns the following message, use Method 1 to resolve the issue: BR>This operation may find that the database is corrupt
• If the Esentutl.exe tool returns information similar to the following message, use Method 2 to resolve this issue:
Microsoft(R) Windows(R) Database Utilities
Version 5.2
Copyright (C) Microsoft Corporation.All Rights Reserved.
Initiating INTEGRITY mode...
Database:L:\\WINDOWS\\security\\database\\secedit.sdb < . BR> Temp.Database: TEMPINTEG2680.EDB
Checking database integrity
Scanning Status (% complete)
0 10 20 30 40 50 60 70 80 90 100
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