Many users often encounter many different situations when using a computer. For example, when trying to shut down Windows, the computer does not respond or a blank screen with a blinking cursor appears. How to solve the failure of the shutdown function?
Shutdown process and cause of failure:
Windows shutdown program will perform the following functions during the shutdown process: complete all disk write operations & mdash; clear disk cache & mdash; execute close window program Close all currently running programs — convert all protected mode drivers to real mode.
The main causes of shutdown problems in Windows systems are: sound file corruption when opt-out of Windows; incorrect configuration or damage to hardware; BIOS configuration settings are incompatible; < Advanced Power Management in BIOS ” or “ Advanced configuration and power interface & rdquo; settings are not appropriate; no real-mode allocation of an IRQ to the video card; a program or TSR program may not be properly closed; loaded an incompatible, damaged Or conflicting device drivers and more.
Fault Analysis and Resolution
1. Sound file corruption when exiting Windows First you can determine "Exit Windows"; whether the sound file has been destroyed ——— Open “Control Panel", turn on "sound", will "exit Windows" sound cancellation . If Windows shuts down normally, the problem is caused by exiting the sound file. To solve this problem, you can restore the sound file from the backup or reinstall the program that provides the sound file, or you can define "Exit Windows" as silent.
2. Fast shutdown is not normal Fast shutdown is a new feature in Windows 98 that can greatly reduce the shutdown time, but this feature is not compatible with some hardware, which may cause the computer to stop responding. You can run “Msconfig” to disable fast shutdown in the “Advanced” option. If the computer can be shut down gracefully, the hardware device incompatibility exists.
3. Note that "advanced power management" in addition to the "Advanced Power Management (APM)" function on the computer can also cause a shutdown or black screen problem. To determine if APM will cause a shutdown problem, open “Device Manager” to open “System Devices”. In the "Advanced Power Management" section, uncheck "Enable Power Management". If the computer shuts down gracefully, the cause of the problem may be APM.
4. Start-up and shutdown problems Everyone often encounters a problem when Windows just starts up, "You can safely shut down the computer", or restart immediately when booting or restarting when shutting down. The cause of this type of failure is generally caused by damage to Wininit.exe or Vmm32.vxd files. The solution is to retrieve these two files from the WIN DOWS installer tarball. Put it in the Windows\\sys tem subdirectory, rename Vmm32.vxd to Vmm32.XXX, then open “system tool”, select “system information”———“tool” "System File Checker", select "Extract a file from the installation disk", enter "Wininit.exe" or "Vmm32.vxd". Repeat this step to replace the file Wininit.exe or Vmm32.vxd.
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