Pptv has no sound, no picture how to do

Is there a problem with friends, open PPTV, there is sound but no picture and image. In fact, the solution to this problem is in the official website, Xiaobian helps you sort out

pptv has no sound solution:

1) If you are the problem with a single channel, Please feedback to our customer service staff in time, they will try to help you solve it;

2) If you have problems with multiple channels (or all channels), please try to set advanced settings first. The medium video rendering mode is adjusted to “ system default & rdquo; after restarting PPTV network TV to see if it can solve the problem.

3) such as over the step does not work, you try to re-install Windows Media Player, restart after PPTV network television to see if that resolves the problem.

4) If the previous step is invalid, please try to check if the audio device of your computer is normal. It is recommended that you right click on the mouse and click “My Computer” ”&rarquo;“&rarquo; “Services & Applications"→“Service", be sure to set windows audio to enable.