YY change password, retrieve password, password protection

1Change Password

Open the System Settings page (click the avatar or YY menu button) and you will see a link to Change Password
.




can also log in directly alter the code page http://udb.duowan.com

enter the required modifications account, select Edit after landing password





fill in the old password and new password, click on the bottom to change the password to confirm


Note: Please use the Change password Enter the new password to YY.


② retrieve your password into the password recovery page
http://udb.duowan.com/password/index.do
, enter your passport, as shown below


choose the way back

(1) password problem
select & ldquo; security question & rdquo;
fill out the question of the correct answer, click Next


enter a new password and click OK to change the password below to



(2) secret security mailbox
enter your account number and verification code to bind the mailbox, click send a reset link,





Note: Depending on network conditions, send mail there may be a delay of a few minutes. If you have not received the activation email for a long time, please check if the email address matches the account. Or whether it is filtered as spam; or contact the email customer service to indicate that your email cannot receive the email from service@duowan.com
.

(3) secret security phone
Enter your account bound phone, click Next


you will receive a text message sent from the game play more verification code, enter this new code and password, click Change password

(4) identification numbers
If the above three methods can not retrieve your password, you can click on the document number to go try the appeals process.
http://complaint.duowan.com/udb/complaint/YY/first_step.jsp