MSN9 has been released for a period of time, about its upgrade installation, do not have users have trouble, can not be installed or login is not a problem, etc. are often encountered, here Xiaobian collected some of this For problematic solutions, a problematic friend may wish to take a look:
If you have problems or errors during the installation and use of the Windows Live package, such as:
Windows Live package Unable to install and error code 0x8000fff
Windows Live package could not be installed and error code 0x80004004
You can use the following methods to self-check and solve the problem:
step 1: self-investigation to solve the problem
package can not install Windows Live
[analysis] installation failure may have caused a variety of reasons, which may be due before the package is not a clean uninstall Windows Live There are residuals left, or some system components that need to be updated need to be heavy when installing Windows Live packages. Windows and then continue with the installation and so on. There are several ways to try to solve the problem.
Method One: After the first installation fails, try to restart Windows, then try to re-install Windows Live Essentials detailed steps
:
restart Windows
Re-download/install the Windows Live package (download address)
Method 2: Uninstall the Windows Live package normally through the control panel, and then try to reinstall the Windows Live package
Detailed steps:
Windows XP users:
Click Start -> Click Control Panel -> Double click Add or Remove Programs -> Click Remove a Program
Select Windows Live Package
Click Change/Remove
Completely remove Windows Live packages
Reinstall Windows Live packages
Windows Vista users:
Click Start -> Click Control Panel -> 程序程序-> Click to delete a program
Select Windows Live package
Click Change/Remove
Completely remove Windows Live package
The new download /install Windows Live Essentials (Download)
Method three: Use the Windows Installer CleanUp utility to remove the Windows Installer database entries.
[Analysis] Another reason for the installation failure is that it failed to completely uninstall the previously used Messenger or other Windows Live components. It is recommended that you completely uninstall the reinstalled Messenger or Windows Live components.
Detailed steps:
Go to http://support.microsoft.com/default.aspx?scid=kb;zh-cn;290301
Follow the instructions to download and install Windows Installer Cleanup Utility kit.
Launch the utility. Click on all the Messenger entries identified by the utility and click Remove.
Click "Exit".
Re-download/install the Windows Live package (download address)
Step 2: Ask the customer service specialist for manual help
If you still can't solve your problem through the above steps, then you may Need to contact our customer service specialists to serve you further.
You can log in to the customer support site: https://support.live.com/
Select products that require support from the specialist: "Windows Live Installer" or "Windows Live Messenger 9.0" < BR> Click on any of the FAQs on the left
Click on the bottom right corner of the page for additional help
Click to get support
Fill out the form on the pop-up page to describe your problem in detail