Nowadays most Surface Pro 4 tablets use the win10 operating system, and in this tablet, usually users access the network through the wireless wifi network to connect, but if your When the Surface Pro computer can't connect to wifi, the usability of the Surface Pro tablet will be greatly reduced, but when you can't connect to the wifi, we don't have to worry, just need to provide you with six kinds of small series. Solution, you can solve the problem you are having!
Workaround 1:
Install the latest update of Surface.
Note: You must be online to install updates. If you have trouble connecting to your home Wi-Fi network, try connecting to the public network at the coffee shop or library. If you don't have a Wi-Fi network available, you can network in a variety of other ways: Try to use a wired connection to connect and install updates. If your Surface 3 has a built-in mobile broadband connection, connect to the Internet through it. In addition, you can also use your phone's Internet sharing network.
After networking, check for the latest updates. Here's how:
Step 1: Go to “Start”, select “Set"""Update & Security" "Windows Update".
Step 2: Select “Check for updates”. If there are updates available, select “details”.
You may need to restart your Surface after installing the update. In addition to the latest updates to install Surface and Windows, check out the router manufacturer's website to download the latest updates (firmware updates) for your router.
Workaround 2:
Check system date and time settings.
Check and correct the date and time settings of your Surface as needed. Here's how:
Step 1: Go to “Start”, select “Set">;Time & Language""" Date & Time”.
Step 2: Make sure the information is correct or change as needed.
Workaround 3:
Restart Wi-Fi on Surface
The following is how to restart Wi-Fi:
Step 1: Go to “Start”, select “Settings """Network & Internet" ""Wi-Fi”.
Step 2: Under “Wi-Fi”, move the slider to “Close” and then to “Enable”.
Step 3: Select the network you want to connect to as needed, then select “Connect”. Confirm that the network status is now displayed as “Connected”.
Workaround 4:
Restart the network hardware and restart the Surface
Try to restart the modem, router and Surface. Here's how:
Step 1: Unplug the power cord from your modem and wireless router.
Step 2: After all the lights on the device are off, wait at least 30 seconds and then turn the modem back on.
Note: Some modems have a backup battery to prevent the light from going out. For this type of modem, press and release the reset button quickly. If you don't see the reset button, remove the battery.
Step 3: Turn on the router and wait another minute. Then restart the Surface.
Workaround 5:
Running Troubleshooting
Network Troubleshooting or Network Adapter Troubleshooting helps diagnose and resolve Wi-Fi issues. To use the network troubleshooting, do the following:
Step 1: Select the search box in the lower left corner of the screen.
Step 2: Enter “Network Troubleshoot" in the search box and select “Identify and fix network issues> in the search results.
Troubleshooting with a network adapter is as follows:
Step 1: Select the search box in the lower left corner of the screen.
Step 2: Enter “Troubleshoot" in the search box and select “Troubleshoot> in the search results.
Step 3: Select "Network & Internet" "Network Adapter".
Step 4: Follow the on-screen instructions. Check if you can connect to Wi-Fi now.
Workaround 6:
Manually reinstall the wireless driver
If the driver for the wireless network card is damaged or not installed, it will cause connection problems. You can use Windows Update to update the driver or manually install the driver as needed.
With the above six methods of operation, we can effectively solve the problem that the Win10 system Surface tablet can't connect to wifi. If you have seen this tutorial, if you have any questions, you can tell your question through the message below. Edit, Xiaobian will provide you with a solution in the first time!