On July 30th, Tencent Computer Butler announced yesterday that it would suspend the upgrade of Win10, because some users have encountered problems such as upgrade failure, repeated restart, blue screen and so on.
At the same time, 360 also announced that due to the incompatibility of some computers for Windows 10 compatibility, some users have not been able to start normally after the upgrade, and have been restarted. 360 will suspend the upgrade of Win10. Users will retain their priority.
Tencent Computer Manager said that after investigation, it was confirmed that the user's computer environment was not compatible with the Win10 system. The computer butler said it will actively assist Microsoft in finding a solution, and the upgrade service will remain open after the experience is optimized.
360 also said that it will work with Microsoft to find a solution.
The following is the full text of Tencent Computer Butler Announcement:
Dear, Tube Rice:
7. 29 On the same day, computer butlers have helped hundreds of thousands of users upgrade the Win10 system. However, some user feedback encountered problems such as upgrade failure, repeated restart, blue screen and so on. After investigation, it was confirmed that the user's computer environment was not compatible with the Win10 system.
To avoid affecting more users, Computer Manager will suspend the upgrade of Win10. We will actively assist Microsoft in finding solutions, and the upgrade service will remain open after the experience is optimized. We apologize for the troubles that users have caused, please give us an understanding, thank you!
The following is the full announcement 360:
About suspend WIN10 upgrade notification
Since the majority of users look forward to Windows 10, and in just six hours 360 provides professional and secure upgrade services for hundreds of thousands of users
At present, some computers are not perfect for Windows 10 compatibility support. Some users have failed to start normally after upgrading, and have been restarted. Br>
In order to upgrade users more securely, 360 will suspend the upgrade of Win10, and users who have already reserved will retain their priority. After we have found a solution with Microsoft, we will further increase our efforts to provide users with a safer and more stable upgrade experience.
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