Win7/Win8.1 upgrade Win10 official version of the FAQ collection

Microsoft launched the official version of Win10 on July 29, there are many users on the line to upgrade, especially Win7 and Win8.1 system users, then What problems will I encounter when upgrading Win7/Win8.1 system to Win10 official version? The following will answer the common problems of Win10/Win8.1 system upgrade Win10 official version.

Win10 when to launch?

Win10 will be released on July 29, 2015.

What is the significance of booking a free upgrade to Win10?

We will provide a free upgrade to Win10 for eligible Windows 7 SP1, Windows 8.1 updates and Windows Phone 8.1 devices for a limited time. This allows you to take advantage of this free offer and experience the system first after Win10 is released.

Can I upgrade for free?

Yes. Win10 is a free upgrade to the qualifying Win7 SP1, Win8.1 update and Windows Phone 8.1 devices. This free upgrade is available for one year after the release of Win10. After the upgrade, you can enjoy Win10.

Which devices meet the free upgrade conditions?

Although our goal is to make most devices running Win7 SP1, Win8.1 updates, and Windows Phone 8.1 meet the upgrade requirements, some hardware/software requirements are set and the availability of features may be due to the device. Different. The device must be connected to the internet and enable Windows updates.

Note: You may be required to pay for your ISP. Some versions are not included in the upgrade, including Win7 Enterprise, Win8/8.1 Enterprise, and Windows RT/RT 8.1. In addition to this offer, valid software subscriptions for Volume Licensing also guarantee customers the benefits of upgrading to Win10 Enterprise Products/Services. The ability to upgrade Windows Phone 8.1 devices to Win10 may vary by OEM, mobile carrier or host.

How do I book a free upgrade?

You can get a free upgrade by purchasing the Win10 app “. To find the app:

• Click the small Windows icon at the far right of the taskbar.

• Click on “Book a free upgrade" in the app window.

• Enter your email address to confirm this reservation.

• Everything is set. You are not responsible for any obligation and can cancel your reservation at any time. Win10 will be released later this year and you will be automatically notified when the system is available for installation.

Do I need to book separately for each of my eligible devices?

Yes, subscriptions are associated with devices, not users, so if you want to book a free upgrade for each device, you'll need to complete this process separately for each device.

“What is the Win10 application”?

"Get Win10 Application" is provided for free upgrades and is available for PCs and tablets running Win7 Service Pack 1 (SP1) and Win8.1 updates. The app manages subscriptions, provides information about Win10, and an upgrade advisor who can check if your device is compatible with Win10.

Why can't I see "Get Win10 App"?

Most Win7 Service Pack 1 (SP1) and Win 8.1 updates are available on the PC to get the Win10 application.

You will not see the app in the following cases:

• Your device is not running Win7 SP1 or Win8.1 updates.

• Need to check the version of Windows you are running? View here for related instructions

• You are running the Enterprise Edition of Windows, which does not meet the conditions of this offer.

• Windows AutoUpdate is not enabled on your device.

• Your device does not meet the minimum system requirements.

• Your device is not connected to the internet.

• However, if your device is eligible, we will continue to research updates that improve the device experience (such as releasing new drivers). Previous1234Next page Total 4 pages