Win10 broadband connection error 691 how to repair

Win system broadband connection problem, is a big problem that plagues many users, for all kinds of situations frequently broadband connection problems, now Xiaobian will provide win10 broadband connection error for all users 691 reasons and solutions.

Error 691 is a fault tips adsl broadband dial-up users often encounter an error 691 may be for the following reasons:

1: domain error (user name or password is entered incorrectly ).

2: The telephone or broadband due arrears.

3: The server does not reflect (the user port of the computer room is wrong, or the account is not activated).

4: Hardware failure.

The solution to error 691:

1. When you are in trouble, be sure to judge carefully. The case of the account password and the space before and after the account are difficult to distinguish. So when there is a 691 error, you can try to delete the original account and password, and re-enter the correct account and password.

2, account arrears: After ADSL broadband users owe money, the broadband access service provider will temporarily disable the account, after the user pays the arrears, the account may not be activated immediately, then if dialing, A hint for error 691 will also appear.

3, broadband service providers limit the number of accounts you use, if someone else is using your account, you dial the error 691, please check the number of people using this account at the same time.

4, an account is best used only on the port you apply for, if you are taken to other phone ports, you may be prompted error 691.

5, for some reason, the account is not properly dropped, for example: the computer suddenly power off. The server has not been disconnected yet, and your user is still logged in, similar to the above, so error 691. In this case, you only need to restart the computer and the Model modem, and go through 5— it will be fine to try again in 10 minutes.

6. After the computer disables the network card or the network card is not properly driven, the 691 prompt will also appear to check whether the network card is working properly.

7. User data binding error: In order to better serve the user and ensure the security of the user account, the broadband service provider binds the broadband account to the physical port of the user, and the number is also made. Binding to one, so that the account can only be used on one physical port (that is, the roaming of the ADSL account is restricted), and only one computer can access the Internet. If the user's data is incorrectly bound, the dialing will also be A prompt for error 691 has occurred.

8. When two local network cards are installed on the computer and enabled at the same time. The MAC address is bound incorrectly, and a 691 error code appears. It is recommended to disable one of the network cards.

Practical Solution

First, there is a problem after replacing the desktop and notebook at the same place

Originally using a desktop computer, you can access the Internet, you can't connect after changing a notebook. Network, error code 691. Or the notebook is replaced by a desktop computer. This type of machine replaces the error 691 caused by the frequently used environment. The most likely case is the password input error. The space before and after the uppercase and lowercase must be checked and try again.

Another possibility is that the MAC code of the machine network card that was originally connected to the Internet has been bound. We only need to repair the MAC in the replaced machine system. The solution is as follows:

1. Click Start ——Run ——Enter CMD

2. Open the command prompt and type ipconfig /all

3. Then find “physicaladress” or “ The physical address & rdquo; behind the six groups of characters. Write it down on paper, this is the MAC code

4. Then right click on my computer in the computer that appears 691

5. Select Properties ——Hardware—— Device Manager ——network adapter——double-click to open “network card"properties window

6. Select “Advanced →network address” item, modify the value inside to be online NIC MAC (can consult the network service provider), the form is "00E0B0E6E0PE", [note that there is no "--" in the middle, you can save it.

Second, normal Internet access, sudden error 691

The sudden occurrence of 691, the vast majority is due to broadband arrears. The solution is very simple. You only need to call the service provider of the network provider and switch to the manual service. First, ask if the broadband is in arrears. If it is normal, tell the error 691 and wait for the solution. Supplier Phone: Telecom 10000, China Railcom 10050, China Unicom 10010.

After seeing the reasons and solutions for the error 691 of so many broadband connections, users can easily identify which of the above reasons are caused by the error in their broadband connection, and then quickly solve.