Microsoft's new operating system Windows7, the family version of the minimum price of 399 yuan, but now, as long as more than 80 yuan fee can be upgraded from Vista to any Version of Windows 7. Recently, Lenovo, Hewlett-Packard, Dell and other computer manufacturers have launched this preferential upgrade event, attracting many computer users to adopt early adopters. However, many netizens complain that the upgrade activity has problems such as unclear payment and slow delivery.
Mr. Gao, a computer enthusiast, saw this promotion upgrade in a well-known local forum in Shanghai a few days ago. So, through Lenovo’s official website, he ordered a set of Windows 7 Professional Edition for 86 yuan, but In the payment process, I was in trouble. "The system shows that the payment has been successful, but I have not received the confirmation email."
Mr. Gao told reporters that many netizens on the forum encountered the same problem. The reporter saw on the official website of Lenovo that as long as the Lenovo computer users pre-installed with Vista Home Edition and above before January 31, 2010, they can upgrade to Windows 7 with a fee of 86 yuan. The specific version can be freely selected. Fill in the computer's product serial number, existing operating system version and other information.
However, some people familiar with the matter told reporters that some manufacturers must verify the purchase certificate, which is the serial number of the computer product, such as Dell, but Lenovo does not need it. This point was also verified in a well-known local forum provided by Mr. Gao. The netizen “HEAT” said that when inputting the product model (such as ××××CTO) and the serial number (such as LA××××), The 4 numbers you need to enter can be arbitrary. "If your serial number has already been applied by someone else, then just change another 4 numbers!" Microsoft told reporters that the promotion is an OEM. The vendor's own strategy, Microsoft will not deliberately leave such a loophole.
The reporter called the Shanghai Mingde Information Technology Co., Ltd., the distributor of this ordering Windows7 event. Its customer service staff said that as long as the user follows the correct steps and displays the payment success, they will promptly process and place an order to the manufacturer. "There are too many orderers, from order to production to delivery for several days, CD-ROM delivery After the post-packaging process, it will take at least a week or so to be delivered to the user. The staff said that if the system shows that the payment was successful but did not receive the confirmation email, it is recommended to keep the order number for inquiry.
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