When using a computer, we often have problems with some operations on the desktop. If we are unable to solve problems that cannot be solved, we have to ask for help. It is. Hey, it’s hard to ask for help now, it’s harder to ask people to come to the door, if it’s the best solution for remote. In Windows7, the system provides a “Problem Step Recorder” tool. Through this function, we can record the problems that appear on the screen and then send them to the other party, so that when the other party understands our operation process, we can not go to the door. solved.
1. Recording Screen Information
Using “ Problem Feedback Recorder Very Simple. First, we type "<;psr.exe”" in the "Start" "Start”→“Run", click “OK” button, if the prompt is missing the atl71.dll file, please open Baidu, open “ Problem Step Recorder & rdquo; Toolbar interface.
After the program starts, we can use the tool to record the screen. When recording, click the “Start Record” button, and the “Problem Step Recorder” will be recorded. At this time, “The problem step recorder” You can monitor the mouse operation on our screen at any time. When we re-operate the program in question, each time you click the mouse on the screen, the “Problem Step Recorder” will automatically take the automatic screen capture operation of the current screen. Save each screenshot as an image to a defined folder.
2. Add annotations to the recording screen
If we want to add a labeling description to an operation on the screen, it is convenient for later viewing. When adding a comment, click the “Add Comment” button in the “Question Step Recorder” interface. At this point, we see that the mouse has become a “+” word, dragging the mouse to the desired mark. Draw a rectangle in the interface. At this time, a “Add Comment” dialog box pops up below the screen, and enter the problem description information here. After the screen information is recorded, click ““stop recording” to terminate the desktop recording.
After the recording is completed, a save dialog will pop up, where we can save the recording file lti_dsdk_dll.dll as a zip archive. After decompressing the zip file, we see that the recorded file is not a video file, but an MHTML report file.
Open the file, we see that we have taken screenshots of each step on the screen, highlight the mouse click area, and support the slide view, and finally generate a compressed MHTML report file to send to The helper object will do.
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