Investigating Win7's Top Ten Problems Installations are not at the top of the list

Consumer service agency iYogi's recent survey of more than 100,000 customers shows that nearly 31% of users have experienced various problems in upgrading to Windows 7. Another 26% of users said that Windows 7, which is no longer bundled with Windows Mail and other software, is slightly inconvenient. iYogi's statistics show that the top issues facing its customers are related to Windows 7 installation, application and data migration. These issues are not unsolvable, but will give users a bad first impression of Windows 7. However, although Microsoft still needs to improve its upgrade process, the number of users plagued by upgrade issues is not as much. Because a large number of users (about 95%) upgrade their Windows systems by purchasing new computers, this means that most users will not be affected by the inconvenience of Windows 7 upgrades. This is good news for Microsoft. Microsoft has provided consumers with help resources such as phone calls and e-mails, and has been on Twitter since October to provide customer service through this popular microblog (t.sina.com.cn) platform. Moreover, those customers who were slightly frustrated during the installation process reflected that Windows 7 was preferred to Vista in actual use once the installation process was completed. Another 26% of users said that after Windows 7 was successfully installed, the most confusing thing was that Windows Mail, Windows Movie Maker and Windows Photo Gallery were hard to find. In September 2008, Microsoft announced that it will no longer ship the software with Windows 7, and further confirmed in October that consumers will need to manually download the Windows Live Essentials package, including Windows Live Messenger, Live Writer, Live Toolbar. , Family Safety and other software. Microsoft also said that it will provide a link to download the package in Windows 7 to encourage users to download the entire software. However, for most users, manually downloading the software is still slightly inconvenient. In addition, another 14% of users reported that they had encountered problems with the Windows 7 Aero theme interface. This is mostly due to the outdated graphics driver or insufficient graphics performance. In this case, Windows 7 will only enable basic themes that are slightly less aesthetically pleasing. The problems encountered by Windows 7 users include: 1. Installation problems: 31% of users have encountered this problem 2. Application or component is missing: 26% 3. Aero theme cannot run: 14% 4. Cannot find DVD drive (although The drive is visible in the BIOS and works fine): 8% 5. The file extension is hidden (Windows Explorer default settings are hidden file extensions, system folders and files, etc.): 6% 6. Keep too small Memory dump file (Windows 7 keeps the last 50 copies by default, the small memory dump file is the memory image file automatically saved by the system when the computer is unexpectedly suspended): 6% 7. Aero Snap problem (Windows 7 adds a convenience New features that make it easy to move and reset the window size, but this feature can be annoying when it's not working properly): 3% 8. Can't sync with iPhone (mobile Internet) (64-bit version of Windows 7 is prone to this Fault, iPhone can be recognized, but iTunes reports error): 2% 9. Custom icon when applying new theme Replaced (when the new Windows 7 theme is applied, the custom icons will all be lost): 2% 10. Taskbar issues (Windows 7 is hard to see at a glance whether an icon represents a running program, or Program shortcut): 1%