The printer is always not easy to use. If you ask the network administrator, there is no way to say it. There are several people who are like this. But if you go deeper, the printer will always be offline.
1. Open “ld Devices and Devices” and you will see that the icon of the printer is grayed out, that is, it is offline browsing. If you want to use it, you have to reinstall it online.
2. Every time I reinstall, I actually pay attention to the following “remember my credentials”.
3, after the installation is successful, click “ control panel & rdquo; & rarquo; in the “ category & rdquo; way to select “ user account and family security & rdquo; & rarquo; & nbspquo; credential manager & rdquo; The found credentials are saved, but the red box in the image below shows "Always: Login Session". After checking the Internet, I realized that the problem is here. This means that the credentials will be lost when you log in again, so the printer will also be displayed offline.
4, if you want to solve, first delete the credentials by referring to the above figure, and then click “ add Windows credentials & rdquo;, that is, manually add it.
5, after manually adding to see the credential information, has been displayed as "business", so that the credentials will be saved permanently, the problem can be solved.
6, success!
The above is the Win7 can not save the credentials to cause the network printer offline how to do it Solution Description, I hope to help everyone!
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