Windows7 comes with a problem logger. Screenshots quickly solve system problems.

Every time we encounter problems in the process of using a computer, the first thing that comes to mind may be to go to Baidu, or call someone for help by phone or QQ. However, most of the problems encountered can not be expressed in words. In the end, it is often unclear that the other party can't understand. The problem is not solved, but it also wastes a lot of time. Suppose you can record the steps that have encountered the problem and send it to the other party. It is much simpler. In Win7, you can use Win7's own "problem step recorder" to complete, the recording process does not need to install any software.

The Win7 problem step recorder is very simple to use, just because it is not easy to find, so many people don't know about this feature. Enter psr in the start-run and press the Enter key to open the toolbar of the “Problem Step Recorder”. The main interface of the problem step recorder is very simple. After starting up, you only need to press the “Start Record” button to start.

Problem Steps Recorder to start recording

As long as the next encounter problems operating the replay again, Problem Steps Recorder to automatically record mouse actions on our screen, and Save each step as a screenshot to the specified folder.

During the recording process, if there are some places that need special instructions, you can click the “Add Comment” button to draw a rectangular area in the position you want to mark on the screen, and then in the lower right corner of the screen. In the Add Comment & rdquo; dialog box, enter the description you want to label.
Problem Steps Recorder is recording

Problem Steps Recorder to add comments

After all operations are finished, click & ldquo; stop recording & rdquo; button to stop recording, and The screenshot save window is automatically popped up. Here we can save the recording file as a zip archive and extract the MHTML report document with the extension .mht.

Problem Steps Recorder generated report

double click to open the report document, you can clearly see just every step of the process operations, including time and the user performs a recording operation The action can even see which keys of the keyboard were pressed during the operation.
Problem Steps Recorder report document

Finally, just send this document to report to help a friend, the other side can know how to help you solve the problem.

Note: Because this function records the problem in the form of screenshots, it is generally not a big problem to use the screenshot tool. It should be noted that the screenshot tool is only required in Win7 Home Premium and above.