Although wireless networks now cover many places, most users prefer to download software on their computers and then transfer them to their mobile phones for installation. Recently, when a user connected a mobile phone to a Win7 computer, it was found that the MTP USB device failed to be installed. After repeated times, the problem still exists. How can this be solved?
Solution
The first step: open the phone among the [set] to enter the SETTINGS tab. as the picture shows.
Step 2: Find the phone [Settings] interface. Find [About Phone] below and click inside.
Step 3: Find [Mobile Phone Configuration Information] on the [About Mobile Phone] screen and click inside.
Step 4: In the [Mobile Phone Configuration Information] interface, find the [Version Number] and click the version number five times in succession until you are prompted (you are in developer mode and do not need to do this).
Step 5: Return to the [Settings] screen of the phone, find [developer options] and click in.
Step 6: On the [Developer Options] screen, find [USB Debug] and check the box next. as the picture shows! After setting up, the phone can be reconnected to the computer!
The above is the solution when the mobile phone is connected to the computer, "MTP USB device installation failed", if the user encounters the problem during the process of using Win7 computer, you can try the above method. solve.
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