Win7 system broadband connection error prompt "Error 815" how to solve?

Many users are still using dial-up Internet access. After each boot, they need to open a broadband connection to connect to the network. Recently, when users are making broadband connections, they are prompted to make a broadband connection error. The error code is 815. What is going on? Many users don't know how to solve this situation. Now this article tells you why the error 815 is generated and how to solve it.

 quo; Error 815" is a computer operating system for Windows Vista broadband connection error prompt, equivalent to the Windows XP system error 678, the remote computer is not responding. The cause is ADSL MODEM problem, network card failure, configuration error of firewall or anti-virus software, network protocol error caused by abnormal shutdown, ADSL ISP server failure, etc.

Solution

Step 1: Ensure The network cable is connected

Make sure that the network cable is connected to the computer and modem respectively. If your computer is connected to a hub or router, make sure the cable that connects the hub or router to the modem is connected.

Step 2: Make sure the network adapter is enabled

1. Click “Start”, click “Run”, type ncpa.cpl, and then click “OK&rdquo ;

2. Right click on the “local connection” icon. Click “Enable” (if this option is available).

Step 3: Reset the modem

1. Disconnect the cable from the computer to the modem.

2. Turn off the modem. If the modem does not have a power switch, turn off the power to the modem.

3. Wait two minutes.

4. Turn on the modem and connect the cable from the computer to the modem.

Step 4: Using Device Manager, uninstall and then reinstall the modem and drivers

Before following these steps, you may have to download the latest network adapter from your hardware manufacturer. driver.

1. Click “Start”, click “Run”, type sysdm.cpl, and then click “OK”.

2. Click the <quo;Hardware” tab, click “Device Manager”, then find <;network adapter”.

3. Expand “network adapter”, then right-click the icon for the network adapter.

4. Click “Uninstall", then click “OK”. In the dialog box that prompts you to delete the file associated with this device, click “yes".

5. Restart your computer. Alternatively, click “action" and then click & scan; scan for hardware changes”.

6. If Windows finds the device but does not recognize it, you must install the latest drivers for your network adapter.

Step 5: Create a new DSL or cable connection

1. Click “Start”, click “Run”, type ncpa.cpl, and then click “ OK”.

2. Click "Create a new connection" under “Network Tasks”. When the wizard starts, click “Next”.

3. Click “Connect to the Internet", and then click “Next”.

4. Click “Manually set up my connection", then click “Next”.

5. Select “Connect with a broadband connection that requires a username and password, and click “Next”.

6. Perform the remaining steps. Complete the wizard using the connection information provided by your Internet Service Provider (ISP).

Note: You may have to use the software provided by your ISP to create a new connection.

Step 6: Fix Winsock and TCP/IP

1. Click “Start”, click “Run", type netsh winsock reset, and then press Enter.

2. When the Command Prompt window is flashing, restart your computer.

Step 7: Temporarily uninstall third-party firewalls

Some third-party firewall software may cause Internet connectivity problems on computers running Windows XP SP2. You may have to temporarily uninstall these programs to test your computer. To test, it is not enough to disable these programs. Make sure you have a CD or installation file so you can reinstall these programs at a later time. If the problem is caused by these programs, you may have to contact the vendor of the program to get help setting up the program.

The above is the way to solve the error 815 when the Win7 system broadband connection, there are many reasons for this problem, this has been introduced to everyone at the beginning of the article, the user who encountered this problem according to the above method The solution is fine.