What should I do if the win7 system uses Tencent to play video without sound? What if the

concrete steps are as follows:

1, is muted, look at the computer on the task tray icon is not already muted trumpet, or Tencent video client is not already muted you, the It can be opened.

2, the problem of the headset connection, often some external devices such as headphones and the computer is connected, if there is no problem, check the driver of the sound output device is not installed.

3, Tencent video program itself may have been accidentally deleted a file or destroyed by a virus, the treatment can only be after the anti-virus, uninstall, and then re-install Tencent video.

5, the source of the problem, some formats of video Tencent video support is not very good, there will be no sound situation, this situation can be converted to video format using the format factory, the general MP4 format No problem, just convert to this.

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