Win7 blue screen error code for BlueScreen What to do

Detailed information is as follows:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 2052

Additional information about this issue:

BCCode: 1000007e

BCP1: C0000005

BCP2: 8357163C

BCP3: 9018FC1C

BCP4: 9018F800

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1

The situation of blue screen to the system often occurs, and there are many reasons. Here are the following basic troubleshooting methods:

When the computer has a blue screen failure, follow the maintenance method below.

1. First, understand the situation and operation of the computer before the blue screen occurs. If the computer has a blue screen after overclocking in the CPU or memory, the blue screen failure is related to overclocking, as long as the frequency is restored to normal.

2, If the computer is abnormally opened during the CD-ROM drive and the blue screen is caused, the blue screen failure is caused by the wrong operation. This fault is usually put into the CD-ROM drive, and then the CD-ROM drive tray can be closed.

3, If the computer has a blue screen when plugging and unplugging a device, the blue screen fault is related to the hot plugging device. Generally, restart the computer to recover.

4, if the computer is using a certain application software blue screen occurs, the blue screen failure may be caused by the program software, generally uninstall the program software, and then re-installation to troubleshoot; if not, It may be that the program software itself has an error and cannot be used.

5, if the computer appears blue screen after entering the system, the cause of the blue screen failure may be more, need to be gradually eliminated. First use anti-virus software to kill the virus, eliminate the blue screen failure caused by the virus, if the troubleshooting, it is a blue screen failure caused by the virus.

6. If it is still the same, restart the computer, and then use “safe mode” to start the computer, then exit the system and restart to normal mode after startup. If it is excluded, it is a blue screen failure caused by system error.

7, if the fault is not ruled out, then use the backup registry to restore the Windows registry to a normal state, if the troubleshooting, it is a blue screen failure caused by Windows registry damage.

8. If the fault is not eliminated, then use the “Event Viewer in Windows system to find the cause of the error. Take the Windows 2000 XP system as an example. First click the “Control Panel/Administrative Tools/Event Viewer” command, “Event Viewer” window, in the right window of the “Event Viewer” window, the system lists Use computer events. Then, depending on the date and time, check the "type" in the "System" and "Applications" flag for the event "Error". Then double-click the "Error" event to open the "Event Attributes" dialog box for the error event, find the cause of the error, and then perform a targeted fix.

Phenomenon

GHOST WIN7 Ultimate, BlueScreen blue screen appears after shutdown on a certain day.

Solution 1

1. First confirm that your Windows 7 system is caused by this shutdown blue screen automatic restart:

A. Blue screen prompt:

Technical information

*** STOP: 0x00000018 (0x00000000, 0x983F2280, 0x00000000, 0xFFFFFFFF)***

*** hpmobiledisk.sys - Address 983F2280 base at 983C8000, Datestamp 45bf6474

Similar information

B. You used U-U disk encryption software in win7 system

2, the solution step

A. Delete X: windowssyetem32drivershpmobiledisk. Sys file.

B. Enter the device manager, menu “View & rdquo; click & ldquo; show hidden device & rdquo; then enter & ldquo; non-Plug and Play driver & rdquo; find hpmobiledisk to uninstall it

3. Restart and try it. The first time it will be blue screen, but after restarting it will be gone, the problem is solved.

Solution 2

Try WinDebug, use WinDebug to debug the method correctly

1. Right click on the property of my computer - "Advanced" to start, At the bottom of the memory debugging, select all of the last item, and then restart after confirming.

2, do not rush to restart after the blue screen, the system will save the entire memory content, and then automatically restart (if there is no automatic restart, it may be due to your settings, please manually restart).

3. Find C: WindowsMinidump.

4. Create a temporary directory after installation, such as c:temp.

5, start Windbg.

6, Windbg interface: file-"Symbol File Path (Ctrl+S) Enter

SRV*c:temp*http://msdl.microsoft.com/download/symbols, then determine.

7, Windbg interface: file-"Open Crash Dump (Ctrl + D), open C: WindowsMinidumpMini122208-01.dmp (the file name is not the same as the date, displayed in your computer It must be different from me, of course, the file is similar.) After waiting for the prompt, when the word Use !analyze -v to get detailed debugging information. appears, enter the box below!analyze -v.

8. After waiting for the analysis, you can know what caused the error, and fix it according to the reason.