Use Win 7 screen recording function to quickly solve system problems

  
        When we encounter problems in the process of using the computer, we may first go to Baidu, or call someone for help by phone or QQ. But sometimes the problems encountered can not be expressed in a good language, and finally caused the situation that they could not understand, the other party could not understand, the problem was not resolved, and the time was lost. If you can record the operation of the problem and send it to others, it will be much simpler. In Win7, the recording operation process does not need to install any software, and can be completed by using the "problem step recorder" that comes with Win7.


The Win7 problem step recorder is very simple to use, just because it is not easy to find, so many people don't know about this feature. Enter psr in start-run and press Enter to open the toolbar of the Problem Step Recorder. The main interface of the problem step recorder is very simple. You only need to press the "Start Record" button to start after starting.

Problem Step Recorder Start Recording


Next, just re-demonstrate the problematic operation, the problem step recorder can automatically record the mouse operation on our screen, and Save each step as a screenshot to the specified folder.

During the recording process, if there are some places that need special instructions, you can click the "Add Comment" button, draw a rectangular area on the screen where you need to mark the position, and then add a comment in the lower right corner of the screen. Enter the description information to be labeled in the dialog box.

Problem Step Recorder is recording


Adding a comment to the problem step record


After all operations are completed, click the “Stop Recording” button. Stop the recording and automatically pop up the screenshot save window. Here we can save the recording file as a zip archive and extract it to get a MHtml report document with the extension .mht.

Report generated by the problem step recorder


Double-click to open the report document, you can clearly see the operation of each step, including recording the operation time and the action performed by the user. You can even see which keys of the keyboard were pressed during the operation.

Problem Step Recorder Report Document


Finally, as long as you send this report document to a friend who asks for help, the other party can clearly know how to solve the problem for you.

The problem step recorder is available in all versions of Win7. Since they are all represented by screenshots, the general small problem is actually enough to use the screenshot tool. However, the screenshot tool is only available in Win7 Home Premium and above.

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