Recently, some Windows 8 users suddenly found that they could not log in to Windows 8 system. The Microsoft account that they have been using normally suddenly failed to log in to Windows 8, and kept prompting "password" Error & rdquo;, but using the same account password can successfully log in to Windows Live, Hotmail and other services.
In response, Microsoft said: We found a problem, some users can not log in to Windows 8 using a Microsoft account. If it is not a keyboard operation error, the cause of this problem may be an anti-virus software from the United Kingdom — — Webroot.
Windows 8 Logon with Windows Account
The version prior to Webroot 8.0.2.79 removed some of the core Windows 8 registry entries, so the system prevents users from logging in with a Microsoft account. Fortunately, Webroot 8.0.2.79 solves this problem, so it is recommended that all Windows 8 users who use the Webroot anti-virus software update to this version.
Antivirus software from the UK ——Webroot may cause Windows 8 to fail to start
Although Webroot is rare in China, if there is a similar situation, the solution is still there:
1. If you can use your local account to log in to your computer, log in with your local account and upgrade the Webroot software to the latest version. After you restart, you can log in with your Microsoft account. ”
2. If your system login only sets up a Microsoft account, there is no local account set, and logging in with a Microsoft account will prompt a password error, then you need to reset the system or Restore the computer to the restore point before the Webroot installation, and then install the latest Webroot. ”
About Webroot
Webroot Antivirus is an anti-spyware Webroot Spy Sweeper integrated anti-virus engine developed by Webroot Software, Inc. in the United Kingdom. In 2010, the latest international anti-virus software ranking, Webroot Antivirus Ranked third, only the first ranked Bitdefender Antivirus and the second ranked kaspersky Antivirus.
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