iTools is an easy-to-use Apple device synchronization management software, which is simply a multimedia software that can play music, videos, download apps, sync and backup phones, manage Apple devices, and refresh firmware for Apple phones. Wait. Recently, users with Win8 system, when using iTunes to connect to the iPhone, they are unable to connect. What is the situation? How do we solve this problem when we encounter such a problem? Now Xiaobian will talk to you about the Win8 system iTunes can not connect to the iPhone solution.
The method is as follows:
Method 1. Troubleshoot the hardware
1. Confirm that the data cable used to connect the phone to the computer is original, because the cottage version The data line will cause iTunes to not detect the phone. Some of the cottage data cables can only be used for mobile phone charging, but not for iTunes. If it is a data cable of the cottage, please use the original data to connect the phone to the computer.
2. If the data cable is original, you can still not detect the phone, then try to replace the USB port connected to the computer. There is a possibility that the USB port has a functional failure or a bad contact.
Method 2, troubleshoot software
1. If iTunes prompts “Apple Mobile Device is not enabled, you cannot use this iPhone” as shown in the figure
2 In this case, please check “My Computer", click the right mouse button and select “Manage”options as shown
3. Click on Services in the left pane of Computer Management And "Services" under the application, then check in the right pane that “Apple Mobile Device” has been deactivated. It's possible to disable iTunes' related service components when using some optimization software.
4. If the service has been deactivated, please click the "Start" option as shown in the figure. Then close the iTunes software, dial the iPhone and computer data cable, reconnect it, and finally re-open the iTunes software, as shown in the figure
5, it is worth noting that there is another important service is :Bonjour Service, as shown
6. If detecting these services is normal, you can also try to reinstall iTunes software. After the download is complete, run the installation file and install it according to the software prompts. After the installation is complete, restart your computer and try to connect to the iPhone.
Note: You can choose to reinstall during installation.
Win8 system iTunes can not connect to the iPhone solution to give you a detailed introduction here. If you have any problems with the above problems, you may wish to try the above methods, which will help you solve the problem that iTunes can't connect to the iPhone. For more details, please refer to: What should I do if I upgrade the Win8.1 and the iPhone cannot connect to iTunes?
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