What can I do if Microsoft Office cannot purchase after purchasing Windows 8.1?

Because the system is damaged, you need to reinstall the system. When you download Windows 8.1 from Microsoft officially with the purchased key, you will be prompted, "Now we can't connect, check your Internet connection, and try again." What should I do if the Windows 8.1 system cannot be downloaded?

We recommend that you try one by one the following methods:

First, confirm that the service is open

Press Windows + R, enter: services.mac, pushed back Keys, open the system service, find the following services:

Background Intelligent Transfer Service

COM+ Event System

Remote Procedure Call (RPC)

Windows Update

Double-click the service, click “Start”, and change the startup type to “Auto”, OK.

Second, change the network environment or change the DNS settings

Try to change the network or ADSL test of other carriers, set the DNS address to the local carrier's DNS address, if the problem persists, please try below DNS address: Enter the preferred DNS server: 8.8.8.8, enter in the alternate DNS server: 8.8.4.4.

Third, turn off the Windows Firewall and all other security software.

Fourth, press Windows+X, Control Panel\\Network and Internet\\Network Connection, select Ethernet connection, right click property, remove the tick before internet version protocol 4 and version protocol 6, and confirm.

V. If the above method still does not solve the problem, please try:

Depending on your computer, we can use other Windows 7 system computers (number of digits with your Windows 8 bit) The same number), use Windows8 Upgrade Assistant to create Windows 8 installation media. After the download is complete, it is recommended that you save it as an ISO file for later reinstallation.

Sixth, if you still prompt the same error, it may be that your key has exceeded the limit of the number of allowed downloads. You will contact the Ms Store to reset the downloads by:

Contacting Microsoft

Calling 800-820-3800

Calling 400-820-3800 Br>

The above is the solution that Microsoft's official store can't download after purchasing Windows 8.1. In fact, you can also download and install the ISO image of Windows 8.1 from other places, and then activate it with the key you purchased.