Unable to print problems after upgrading Windows 8

Unable to use the printer is nothing more than a printer failure, a device connection problem, and a drive error. However, from the above listed faults, printer failures and device connection problems can be basically eliminated, so it is generally possible to determine the problem of driver support. The basic idea of ​​solving is also very simple, that is, it can be solved by updating the driver. But the acquisition, update, and installation of the driver are all said. Only by figuring out these problems can we solve the problem that cannot be printed most effectively.

1. Print Driver System Update First Try

Insert the device into your computer and Windows 8 will automatically check and install the device driver. However, when the system's own driver does not meet the requirements, Windows will automatically update the driver online. This puts requirements on the current network.

Since the Windows update driver requires Internet download, the first step is to ensure that the network is unblocked. Usually most of us use the monthly router to access the Internet or the local area network. At this time, the network problem can be opened by double-clicking the taskbar network icon to enter the setting (Figure 1).

It is not always possible to update the driver smoothly, but also to ensure that the system is automatically updated, because Windows uses the system automatic update to check the latest drivers. Under the system "Settings → Change Computer Settings" window, click “Update & Restore", then click “Windows Update"""Select “Select the method of installing the update>; Select as “Automatically install the update (Recommended) & rdquo; one, you can meet this requirement (Figure 2).

Tip:

After waiting for the driver to download the driver, I found that the printer still can't be driven. At this time, it may be caused by the system not properly installing the downloaded driver. In this case, you may need to manually install the downloaded driver update. Because in Windows Update, some optional updates will not be installed automatically, some drivers that need problems during the installation process, Windows will also pause and issue notifications, users need to choose to install these updates, but if you ignore these tips In fact, although the driver is downloaded, it has not been installed, so it does not work. In this case, you need to go to the “Windows Update” window, click “check for updates", under "optional", click on the downloaded driver, click “Install”Install (image 3). Note that after installation, select “Restart” from the “Shutdown” menu and restart the system for the driver to take effect.

2. Update the invalid official website to seek the driver

If you still can't drive the printer with the above method, you can use the printer model to access the official website of the printer and find the driver download on the technical service channel. Download the corresponding driver by product category and model (Figure 4).

Tips:

If it is a newly purchased non-brand printer, if there is a driver CD that comes with the printer, there may be a driver that supports Windows 8. For a computer without a CD-ROM drive, you can use the floppy disk tool as an ISO file on another computer, and then copy this file to your computer. Double-click this file directly under Windows 8.1 to create a CD-ROM drive. Come and run the installation file AutoRun or Setup directly to install the driver (Figure 5).

Some devices may be relatively old, and may not be able to search for the right driver for the latest version of Windows, but this does not mean that the device should be scrapped under Windows 8.1. Maybe there are experts who have solved or can solve this problem. At this point, we can find a solution through two channels.

First of all, you can find the available solutions through the system's "hardware and device troubleshooting". Click “Search” in the floating panel that pops up in Win+C, enter <;Troubleshoot" "click “Hardware and Sound", and then click “Use Printer" (Figure 6), follow the prompts See if it can be solved.

In addition, we can connect to the Microsoft Community Forum Hardware and Drivers page (http://dwz.cn/Dpy5A) to view or search for other users' questions and ready-made solutions for this device. Of course, if you don't have the right answer, you can leave a detailed description of the situation. Maybe you won't be able to recruit drivers or solutions that you have customized for you (Figure 7).

3. Compatibility mode or solve driver problems

If you can't find the latest version of the driver, you can also try to find the driver under Windows 7 and let the driver use Windows. 7 compatibility mode operation, may solve the problem.

Tips:

In addition, you can also install a dedicated driver management management tool such as driver wizard, driver life, connect and open the printer, use this tool to automatically scan the system printing device, and then The print device installs the driver. Note that you need a networked download driver.