Cause analysis: Some models of intel+AMD display cards are configured. The display card driver is not compatible with the win8.1 driver.
Method 1: Users who have not upgraded to Win8.1
1. Before upgrading the win8.1 system, uninstall the Intel and AMD graphics card drivers in the device manager. As shown below:
2. After completing the above uninstallation steps, upgrade to Win8.1 system.
Method 2: Upgraded to Win8.1 and the black screen blue screen has been activated
1. Press and hold the “Power button” to keep the system shut down for about 5 seconds;
2. Press “Power button” to turn the computer on;
3. Repeat steps 1-2 3 times;
4. You will see the recovery screen, select “Advanced Recovery Options”---<quo;Troubleshooting” as shown below:
5. Select “Advanced Options
6. Select “Start Settings”;
7. Click “Restart”;
8. Select “5.Enable security mode with network connection>;
9. Restart will enter security Mode, right click on the mouse "Start Menu" and select "Device Manager";
10. Uninstall Intel and AMD's graphics card drivers in Device Manager.
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