Users often think that blue screen of death far away from us, in fact, not some virus or hardware and hardware driver does not match the other reasons are will result in win2003 collapse, leading to the monitor screen turns blue, freezing. In the process of improper use of the user will often encounter such a situation, then how are we going to handle it?
STOP general troubleshooting
1. first to use the new version of antivirus software to check whether the computer Virus.
2. If Windows 2000 can be started, check the information in the "Event Viewer" to identify the device or driver that caused the failure. Start & ldquo; Event Viewer & rdquo; method is: & ldquo; start & rdquo; \\ & ldquo; set & rdquo; \\ & ldquo; Control Panel & rdquo; \\ & ldquo; Administrative Tools & rdquo; \\ & ldquo; Event Viewer & rdquo; \\ & ldquo; the system log & rdquo ;.
3. If you can not start your computer, try & ldquo; Safe Mode & rdquo; or & ldquo; Last Known Good Configuration & rdquo; start the computer, and then remove or disable additional new programs or drivers installed. If you can't start your computer with “Safe Mode, you can use the Repair Console. The repair console can disable some services, rename device drivers, troubleshoot boot sectors, or master boot records.
4. Remove the newly installed hardware devices (RAM, adapter card, hard disk, modem, etc.).
5. Make sure that the drivers for the hardware devices have been updated and that the system has the latest BIOS.
6. Run the system diagnostic tools provided by the computer manufacturer, especially the memory check.
7. Check the Microsoft Compatible Hardware List (HCL) to ensure that all hardware and drivers are compatible with Windows 2000. Hcl.txt is in the \\Support folder of the Windows 2000 CD-ROM.
8. Disable the memory cache function in the BIOS.
9. Restart your computer. At the startup screen, press F8 to enter the “Advanced Startup Options” and select “Last Time Correct Configuration”. (Note: Start the computer in the same way as the last correct configuration, the computer's settings are reset to the last successful startup configuration.)
10. If you can access the web, please enter Http://www.micr-osoft.com/ntserver/, click “Support”/“Search
Knowledge Base", at “Type your keywords here", enter “stop” And the corresponding number (such as the STOP message "stop: 0x0000000A", you can enter "<quo;stop0x0000000A”), press Enter, you can find out the solution to the STOP problem.
Special Exclusions
STOP Message 0x0000000A Failure (Device Installed)
Normal Cause The driver used an abnormal memory address.
1. If Windows 2000 can also be launched, check the information displayed in the "Event Viewer" to identify the device or driver that is causing the problem.
2. Turn off or disable some newly installed drivers and remove the newly installed add-ons.
3. Remove some newly installed hardware (RAM, adapter, hard drive, modem, etc.). Previous12Next page Total 2 pages
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