The modern style mail application that comes with Win8.1 has a good experience, which greatly facilitates the user's operation of sending and receiving emails. However, some Win8.1 users said that this email application does not recognize the attachments they received. How to solve this problem?
The attachments received by the user's win8.1 self-contained mail application are often unrecognized (as shown in the figure), but there is no problem with other mail clients. Unrecognized attachment types are txt, docx, xlsx, etc., but not all attachments of this type are not recognized, but attachments with Chinese titles are not recognized, and garbled characters may appear.
Solution
It is recommended to disable all security software on Computer
, and check whether the system language setting, locale setting and time setting are normal.
Press Win+X, select Control Panel, view the upper right corner (category), clock, area and area:
Date and Time: Check if the time is displayed correctly.
Language: Set Chinese Simplified and move above, Input Method
is set to the system's own Input Method
.
Area: Format, location, management settings are Chinese, China.
If the English input method is added to the system and set to the default, then try to change back to the Chinese default to see if it solves the problem.
If none of the above methods can help you solve the problem, you can try to update the system, such as upgrading to Win8.1 Update. Microsoft may have solved this problem in the update patch.
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