Windows7 Explorer is always wrong

These days, the resource manager always makes mistakes, and finally can only close the resource management window. After observation, it was found that the fault manifestation is that as long as there is a video file in the opened folder, it will cause an error. This is also the case even with the "Open File" dialog box.

Problem Event Name: APPCRASH

Application Name: Explorer.exe

Fault Module Name: eh264dec.ax

When the error occurs, the window is like The screenshot below (forgot to take a screenshot, this picture is in Baidu).

This failure caused a lot of trouble. Especially today, if you want to send files to your mobile phone via Bluetooth, click “Browse”, once the “Open File” dialog box appears, an error occurs and you can only close the window. Resulting in the inability to send files!

Thinking about it, will it be caused by the video playback software storm video. In fact, the storm video was installed before the day before, and this fault has appeared in the past few days. But don't think about it, unload the storm video. The result of course is that it can't solve the problem!

Open the folder with the video file again. In the error window that appears, a faulty module is mentioned: eh264dec.ax.

Searching in Baidu“eh264dec.ax”, there is no shadow of it.

Suddenly I want to search for this file in Computer
. Finally, find it in the viss ocx folder of program files.

Impressions, viss ocx This software was installed a few days ago in the Quanzhou Information Supermarket website, want to experience "public camera" (global eye experience area & mdash; & mdash; video surveillance) Network plugin. Immediately remove viss ocx.

Reopen the folder with the video file, no more errors —— troubleshoot!