method
1, stop Windows
Update service 2, delete the temporary file used by Windows to identify computer updates. 3. Restart Windows Update service 4, try again Check for Windows updates.
Steps to stop the Windows Update service
You must be logged in as an administrator to perform these steps. 1. Click the "Start” button, then click Click “Control Panel”, “System and Maintenance”, and then click “Administrative Tools” to open the “Administrative Tools”. 2. Double-click “Services”. If you are prompted to enter the administrator Password or confirmation, please type your password or provide confirmation. 3. Right-click on the Windows Update service and click “Stop”.
Steps to delete temporary update files
1. Open the "Computer” by clicking the "Start" button, and then clicking "Computer". 2. Double-click the local hard drive where Windows is installed, usually drive C. 3. Double-click the Windows folder, then double-click Soft. wareDistribution folder. 4. Double-click the DataStore folder to open it, and delete all the files in the folder. If you are prompted for an administrator password or for confirmation, type the password or provide confirmation. 5. Click “ ” button. In the SoftwareDistribution folder, double-click the Download folder to open it, and then delete all the files in the folder. If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.
Steps to restart the Windows Update service
You must be logged in as an administrator to perform these steps. 1. Click the “Start” button, then click “Control Panel&rdquo ;, & ldquo; System and Maintenance & rdquo;, then click & ldquo; Management Tools & rdquo;, open “ Management Tools & quoquo; 2. Double click & ldquo; Service & rdquo; If you are prompted to enter the administrator password or to confirm, please Type your password or provide confirmation. 3. Right-click on the Windows Update service and click “Start”. If the problem persists after following the steps above, please refer to this Knowledge Base article (located on the Microsoft Help and Support website) or go to the Windows Update Support Center website to request support via email.
Note
Deleting a temporary update file will help resolve the issue, but it will also delete the history in Windows Update. You can still view the updates installed on your computer by going to “Installed Updates: Steps to view the updates installed on your computer: • Click the "Start" button, then click “ Panels & rdquo;, > Programs & rdquo;, then click “ under Programs & Features & quoquo; View installed updates & rdquo;, open “ installed updates & rdquo;.
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