After upgrading Windows 8, you can't print the problem. General solution

After the system is upgraded to Windows
8, some users find that the printer that can be used normally under Windows
7 is received. Windows
8 can't print, change to other printers or connect back to Windows
7 and there is no problem. What is the reason? How to solve this problem?

There is no way to use the printer: printer failure, device connection problems, and driver errors. However, from the above listed faults, printer failures and device connection problems can be basically eliminated, so it is generally possible to determine the problem of driver support. The basic idea of ​​solving is also very simple, that is, it can be solved by updating the driver. But the acquisition, update, and installation of the driver are all said. Only by figuring out these problems can we solve the problem that cannot be printed most effectively.

1. Print Driver System Update First Try

Insert the device into Computer
, Windows 8 will automatically check and install the device driver. However, when the system's own driver does not meet the requirements, Windows will automatically update the driver online. This puts requirements on the current network.

Because the Windows update driver needs to download online, first make sure the network is unblocked. Usually most of us use the monthly router to access the Internet or the local area network. At this time, the network problem can be opened by double-clicking the taskbar network icon to enter the setting (Figure 1).

There is not a smooth network update, and you need to ensure that the system is automatically updated, because Windows uses the system automatic update to check the latest drivers. Under the system "Settings → Change Computer Settings" window, click “Update & Restore", then click “Windows Update"""Select “Select the method of installing the update>; Select as “Automatically install the update (Recommended) & rdquo; one, you can meet this requirement (Figure 2).

Tips:

Maybe waiting for the system to download the driver, I found that the printer still can not be driven. At this time, it may be caused by the system not properly installing the downloaded driver. In this case, you may need to manually install the downloaded driver update. Because in Windows Update, some optional updates will not be installed automatically, some drivers that need problems during the installation process, Windows will also pause and issue notifications, users need to choose to install these updates, but if you ignore these tips In fact, although the driver is downloaded, it has not been installed, so it does not work. In this case, you need to go to the “Windows Update” window, click “check for updates", under "optional", click on the downloaded driver, click “Install”Install (image 3). Note that after installation, select “Restart” from the “Shutdown” menu and restart the system for the driver to take effect.

2. Update the invalid official website to seek the driver

If you still can't drive the printer with the above method, you can use the printer model to access the official website of the printer and look for the technical service channel. Driver download, download the corresponding driver by product category, model number (Figure 4).

Tip:

If it is a newly purchased non-brand printer, if there is a driver CD that comes with the printer, there may be drivers for Windows 8. For a computer without a CD-ROM drive, you can use the floppy disk tool as an ISO file on another computer, and then copy this file to your computer. Double-click this file directly under Windows 8.1 to create a CD-ROM drive. Come and run the installation file AutoRun or Setup directly to install the driver (Figure 5).

Some devices may be relatively old, and may not be able to search for the right driver for the latest version of Windows, but this does not mean that the device should be scrapped under Windows 8.1. Maybe there are experts who have solved or can solve this problem. At this point, we can find a solution through two channels.

First, you can find available solutions through the system's "Troubleshooting Hardware and Devices." Click “Search” in the floating panel that pops up in Win+C, enter <;Troubleshoot" "click “Hardware and Sound", and then click “Use Printer" (Figure 6), follow the prompts See if it can be solved.

In addition, we can connect to the Microsoft Community Forum Hardware and Drivers page (http://dwz.cn/Dpy5A) to view or search for other users' questions and ready-made questions about this device. solution. Of course, if you don't have the right answer, you can leave a detailed description of the situation. Maybe you won't be able to recruit drivers or solutions that you have customized for you (Figure 7).

3. Compatibility mode or solve driver problems

If you can't find the latest version of the driver, you can also try to find the driver under Windows 7 and let the driver The program runs in Windows 7 compatibility mode and may solve the problem.

Tips:

In addition, you can also install driver wizards, driver life and other dedicated driver management tools, connect and open the printer, use this tool to automatically scan the system printing device, and then The print device installs the driver. Note that you need a networked download driver