Many users are still using dial-up Internet access. After each boot, they need to open a broadband connection to connect to the network. Recently, when users are making broadband connections, they are prompted to make a broadband connection error. The error code is 815. What is going on? Many users don't know how to solve this situation. Now this article tells you why the error 815 is generated and how to solve it.
Problem Analysis:
& nbsp; Error 815& rdquo; is the computer operating system for Windows Vista broadband connection error prompt, equivalent to the Windows XP system error 678, the remote computer is not responding . The causes are ADSL MODEM problems, network card failures, configuration errors of firewalls or anti-virus software, network protocol errors caused by abnormal shutdown, and ADSL ISP server failures.
Solution one: Make sure the network cable is connected
Make sure that the network cable is connected to your computer and modem. If your computer is connected to a hub or router, make sure the cable that connects the hub or router to the modem is connected.
Solution 2: Make sure the network adapter is enabled
1. Click “Start”, click “Run", type ncpa.cpl, and then click “ ”.
2. Right click on the “local connection” icon. Click “Enable” (if this option is available).
Solution three: Reset the modem
1. Disconnect the cable from the computer to the modem.
2. Turn off the modem. If the modem does not have a power switch, turn off the power to the modem.
3. Wait for two minutes.
4. Turn on the modem and connect the cable from the computer to the modem.
Solution 4: Use Device Manager to uninstall and then reinstall the modem and drivers
Before following these steps, you may have to download the network adapter from the hardware manufacturer. The latest driver.
1. Click “Start”, click “Run”, type sysdm.cpl, and then click “OK”.
2. Click on the “Hardware” tab, click on “Device Manager” and find “Network Adapter”.
3. Expand <;Network Adapter", then right click on the icon for the network adapter.
4, click “ Uninstall & rdquo;, then click “ OK & rdquo;. In the dialog box that prompts you to delete the file associated with this device, click “yes".
5. Restart your computer. Alternatively, click “action" and then click & scan; scan for hardware changes”.
6. If Windows finds the device but does not recognize it, you must install the latest drivers for your network adapter.
Solution 5: Create a new DSL or cable connection
1. Click “Start”, click “Run”, type ncpa.cpl, and then click &ldquo ;OK”.
2. Click on “Create a new connection” under “Network Tasks”. When the wizard starts, click “Next”.
3. Click on “Connect to the Internet", and then click “Next”.
4. Click “Manually set my connection", then click “Next”.
5. Select “Connect with a broadband connection that requires a username and password, and then click “Next”.
6. Perform the remaining steps. Complete the wizard using the connection information provided by your Internet Service Provider (ISP).
Note: You may have to use the software provided by your ISP to create a new connection.
Solution 6: Fix Winsock and TCP/IP
1. Click “Start”, click “Run", type netsh winsock reset, and press Enter.
2. When the Command Prompt window flashes, restart your computer.
Solution seven: Temporarily uninstall third-party firewalls
Some third-party firewall software can cause Internet connectivity problems on computers running Windows XP SP2. You may have to temporarily uninstall these programs to test your computer. To test, it is not enough to disable these programs. Make sure you have a CD or installation file so you can reinstall these programs at a later time. If the problem is caused by these programs, you may have to contact the vendor of the program to get help setting up the program.
Related reading:
Failure analysis and resolution of error code 678 when Win7 system broadband connection
The above is the method of solving error 815 when Win7 system broadband connection, There are many reasons for this problem. Users who encounter this problem can solve it according to the above method.
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