Microsoft re-released Win7 patch KB3097877 has resolved mail program crash and login problem

12, the patch numbered KB3097877 triggered a crash of Win10 mail application, this problem also appears in Win7/Win8.1 system, And in Windows 7, it may cause problems during the login process. Win10 November cumulative patch KB3097877 update caused the application to crash what should I do?

Yesterday, Microsoft re-released this update to solve the above problem. Now it is possible to get the latest version in Windows Update. This time Microsoft can solve the problem within 24 hours, and the efficiency is still quite high.

In the official KB Knowledge Base article, Microsoft said that two problems encountered by users have been resolved. The original text is:

“Resolved when the user views the mail in the Outlook client. The problem of a sudden program crash, this issue affects all versions of the Outlook client. ”

“Resolved issues that may be encountered when users log in to the system. For example, when the user restarts the computer, the screen starts to flash after pressing Ctrl+Alt+Delete on the login interface, and then the screen is black. Users cannot continue to perform other operations. ”

For users who have already encountered login problems, Microsoft has also given a manual solution. Boot to the recovery environment (power on, press F8, select Repair Computer), then open a command prompt and enter the following command to uninstall the previously installed KB3097877 update.

dism /image:C:\\ /remove-package /PackageName:Package_for_KB3097877~31bf3856ad364e35~x86~~6.1.1.1

If you can't get into the recovery environment, you need to restore the system through historical backup. It is.

Related reading: win10 November cumulative patch KB3097877 update caused the application crash? What should I do?