When you use the Win10 app store to download apps, for various reasons, you may not be able to download the app properly. How to solve this problem? Welcome everyone to watch my experience.
First, re-login to the Windows Store
1. If you can't download the app from the Windows Store, we can first re-login to the Microsoft account. The steps are as follows. After entering the Windows Store, first click on “personal avatar'; to open the drop-down menu list.
2. In the drop-down list, click on the personal avatar section and the personal account profile page will open. After clicking on the personal account name, the button ““Logout” will pop up. We click the “Logout” button to log out the currently logged in Windows account.
3. After the Windows account is logged out, we click on the location of the personal center of the app store again, and then select the “Login” button to re-login to the Microsoft account.
4. Next, when you log back in to your Microsoft account, we should try to download the app from the app store to see if it can be downloaded successfully. If it can't be downloaded successfully, please see my next. a way.
Second, clear the Windows Store Cache
1, next, please try to clear the Windows Store Cache, the specific steps are as follows. On the desktop of the computer, press the Windows logo key + R key to open the Run menu command, type: wsreset command, and click the OK button.
2, Next, the Windows App Store also pops up automatically, and there is a command line menu window popping up. We just need to wait patiently for the program to finish running.
3, after waiting for the program to run, we can try to click the application to download and install, to see if this solution can solve the problem that the application can not be installed, if you can not download and install, please Look at my next solution.
Three, check if there is a problem with Windows update
1. In this step, please open the control panel program and find the "troubleshoot" option in the control panel. Then find the "Use Windows Update to resolve the issue" option.
2, next, the Windows system will automatically check the problems in the Windows update settings on the computer, and then try to solve the problem automatically.
3. In the process of checking the Windows update settings, we only need to wait patiently. After the check is over, if the following window pops up, the Windows update settings are not available. There is a problem, the problem that the Windows Store can't download is irrelevant.
Fourth, the ultimate way: reset Windows10 update
1, if you can not restore the Windows Store feature through the above three methods, then we can consider resetting Windows 10 update service. First, we open the list of services in the Windows system.
2. In the Windows service list, we find the "Windows Update service", right click on the service, and then select the "stop“ button.
3. When the Windows Update service is stopped, we open the Windows Explorer, find the C:\\Windows\\SoftwareDistribution folder, and then change the file directory to a name.
4, after the folder name is changed, we open the service list again, find the Windows Update service, and then restart the service. After the service restarts, we will try to open the Windows Store to download the application. It should be back to normal, and the friends should try it out.
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