Printer is always not easy to use. If you ask the webmaster, there is no way to say it. There are several people who are like this. But if you go deeper, the printer will always be offline.
1, Open “Devices and Printers> will find that the printer's icon is gray, that is, offline browsing. If you want to use it, you have to reinstall it online.
2, every time I reinstall, I actually pay attention to the following "Remember my credentials".
3. After successful installation, click “Control Panel”→Select “User Account and Family Security"→ Credit Management "," the discovery credentials are saved, but the red box in the image below shows "Always: Login Session". After checking the Internet, I realized that the problem is here. This means that the credentials will be lost when you log in again, so the printer will also be displayed offline.
4. If you want to solve it, first delete the credentials by referring to the above figure, and then click “Add Windows Credentials , that is, manually add it.
5. After adding the credentials, look at the credential information. It has been displayed as “Enterprise”, so the credentials will be saved forever and the problem will be solved.
6, success!
The above is the result of Win7's failure to save the credentials and cause the network printer to go offline. Solution introduction, I hope to help everyone!
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