Some Win10 users encounter flash screen problems and the computer can not be used normally. Microsoft provides solutions

According to US media reports, some consumers trying to upgrade to Windows 10 have failed, causing the computer to be unusable. And since the release of Windows 10, some problems have gradually emerged, and now many users report that they have been unable to access the Windows Store and some of them, including mail clients, for more than one day. It has caused problems for users. Considering that the hardware and software environment faced by the Windows operating system is too complicated, this situation is inevitable.

In recent days, some Windows 10 users have experienced splash screen problems, which may cause the computer to not work properly. In response to this problem, Microsoft gave a solution based on the user feedback report and explained that the problem was caused by compatibility issues with other third-party software. The splash screen was caused by frequent crashes of the explorer resource manager.

According to feedback received, the software that caused this problem mainly includes Norton AntiVirus and other anti-virus software, iCloud and IDT Audio.

At present, Symantec has provided a detailed solution. Users who encounter problems need to reboot into safe mode, then use a special repair tool to fix it (click here to download), then uninstall and reinstall Norton.

Microsoft also said that users experiencing this issue can enter safe mode to remove the software. To enter the safe mode:

Open the run by Win+R, enter msconfig and press Enter, switch to the boot tab, check “Safe Boot” & "Network”, confirm and restart. .

The above is part of Win10 users encounter flash screen problems caused by the computer can not be used normally, Microsoft provides a solution, if you install win10, but also encountered such a problem, you can refer to this article, I hope this text can give You bring help!