Win10 sound card problem can be solved after upgrading Build 10166. Operation method

Win10 preview version as a test version system, inevitably encounter various problems during use. Many users have experienced audio problems caused by sound card drivers, such as no sound. For this problem, John Wink, senior software engineer at the Microsoft Media Quality Team, said that most of the issues should be resolved after upgrading to Win10 Preview 10166.

John Wink gave a unified answer to the Windows 10 preview sound issue at the Microsoft Community. He said that if you are still using a version prior to Build 10166, you should get the best audio experience after the upgrade. In the previous Win10 previews 10130 to 10162, we received a lot of feedback, but we believe that the 10166 can solve most audio problems and is trustworthy.

The engineer also said that Microsoft is still working with various sound card partners to solve the Win10 sound card driver problem. Therefore, before the arrival of the special Win10 version of the sound card driver, Microsoft will improve on the basis of the original sound card driver, or recommend the current high-definition audio driver of Win10.

If the user has problems after upgrading to Win10 Preview 10166 and updating the sound card driver, you can tell Microsoft by following the steps below, and the company will use this feedback to let the corresponding sound card manufacturer solve the problem:

1. Search DxDiag.exe (DirectX Diagnostic Tool) in the Cortana search bar and run

2. Find the <quo; Sound” tab, click below“ Save all information&rdquo ; button

3, send the saved content and the problem description you have encountered to [email protected]

Finally, John Wink also reminds those from the very old version of Windows (such as Win7/Win8.1/Win10 early preview version) directly upgrade to Build 10166 users, this upgrade attempt is very valuable to Microsoft, if you still have these images, it is best to reproduce the situation at the time, Microsoft hopes Can understand the problems users encounter in this large version span upgrade.

There is not much time left for Microsoft to solve the Win10 problem. The company hopes to resolve all the "hard injuries" before the official version of Win10 on July 29. However, most users currently feel more stable in the process of using the Win10 preview version, and there are basically no serious problems. I hope that the official version of Win10 can give users a more perfect experience.