In the process of using the Win8.1 store application, sometimes encounter application prompts “ there is a problem, this application can not be installed. please try again. Error code: 0x80070005”, even if it is reinstalled, it cannot be installed. This usually happens when the license is not synchronized, the SoftwareDistribution folder is faulty, or the network firewall is faulty. The following small series teaches you how to solve this problem.
Solution:
Method 1: Apply Update and Synchronize License
Go to the Win8.1"Start” screen and click Open“App Store”. Point your mouse at the top right corner of the screen, move the pointer down, and click “Set”. Click “App Updates”.
Click the "Sync License" button in the "Application Update" window.
After performing the above operation, try to install the app through the app store to see if it is feasible.
Tip: If you can't log in to the app store, first check if you have logged in to your Windows account correctly. To install an app using the app store, you first need to log in to your Windows account.
Method 2: Update the SoftwareDistribution folder
The SoftwareDistribution folder is where all the application files are stored. If there is a problem with the files in this folder, you can update this folder by cleaning up. Solve the problem.
Open C:\\Windows\\SoftwareDistribution\\Download to delete all the contents of the folder. If there is a prompt that cannot be deleted, please tick “Do this for all current items” and click “&” Skip & rdquo;, then try to install the app after you finish.
If it still doesn't work, disable the Windows Update service. To do this, press the Win+C key combination and select “Search”, enter “services.msc” search settings, find Windows Update, disable it by right clicking.
Next, open the C:\\Windows folder, right-click on the SoftwareDistribution folder under it, select “rename”, and change its name to SoftwareDistribution-old. After the renaming is completed, re-enable the Windows Update service as above. Then test again if you can install the app.
Method 3: Eliminate the impact of network firewalls
Excluding the effects of third-party network firewalls or anti-virus software is also a factor to consider.
Press Win+X, in the shortcut menu, click to select “Computer Management", then click “Services & Applications →Services to see if Windows Firewall is enabled, then control The panel opens the Windows Firewall and closes the installed third-party anti-virus and anti-spyware software. Then go to the store to test if the app can be installed.
Method 4: Check System Integrity and Fix
System integrity is compromised and can cause applications to fail to update.
Simultaneously press the Win+X key combination and select “Command Prompt (Administrator) from the shortcut menu that pops up to launch the Command Prompt window. Enter the <SFC /SCANNOW” command to perform an integrity scan and automatic repair of the system.
After performing the above operations, restart the system. Try again to get the app that failed to complete the installation before installing the app store and see if the issue is resolved.
Tip: You can also test whether the app can be updated by changing the account number.
Add a local user via “Control Panel →User Account →Manage User Accounts” When downloading an app in the app store, associate a hotmail or other Microsoft mail account (if you don't have one, you can apply for it for free). Then try to install the app.
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The last method without a solution: System Restore
If none of the above methods works, then you can only use system restore or system recovery. The way to solve the problem.
If you have previously established a system restore point, you can use the system restore function to restore the system to a normal point in time, and then test whether the application can be installed normally. Press Win+R, enter the “rstrui.exe” command to start the system restore, and follow the prompts to restore the system to the normal time.
If no restore point can be restored or restored after it is still invalid, then you need to use system recovery. Point the mouse at the top right corner of the screen, move the pointer down, click “Set →Change PC Settings", and then click “Update & Restore →Restore”. Under "Recover your computer without affecting your files", click "Start”. Follow the instructions on the screen to restore your system.
If the license, network firewall and other aspects can not solve the problem, you can only take system recovery, system restore and other methods. In addition, you can also refer to the "Win8.1 can not install the application prompt 0x80244019 error solution" this tutorial to solve similar problems.
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