When the Win8 system can't identify the CD-ROM drive, we can try to solve the problem in the following way.
1, the all-in-one with the built-in optical drive, and the drive without the CD-ROM drive
2, open the device manager, found that the optical drive has a yellow exclamation mark, the machine is a system with its own WIN8.1
3, you can try to press the keyboard at this time The WIN+R key calls up the run command window
4. Go to the registry editor interface and expand HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4d36e965-e325-11ce-bfc1- 08002be10318}, double click on the item
5. In the right window, see if there are two items, UpperFilters and LowerFilters. If there are, click the right button to delete
6. After the above steps are completed, close the window and restart the computer. The computer will find the optical drive device.
Note: Remember to restart the computer after the steps are completed.
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